Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662 of 7575

SUPER ADMIN's recording calls CAN'T BE LISTEN by the other admins

I am running a business where there are very sensitive information. So, I would like to protect these information. So please enable this future to be able to block the others listening my calls. As super admin, I think that's a real simple future....
GABRIEL ILIES about 2 years ago in RingCentral Admin Portal 0 Under review

Contacts

Upload outlook contacts to deskphone
Anthony Jabal about 2 years ago in RingCentral Admin Portal 0 Under review

Max Character Length in Name Field (Service Portal > Phone Numbers)

The max character allowed on the name field in : "Phone Numbers --> All Numbers --> choose a number --> Name field" has been reduce to 15 character. This significantly decrease the info we can provide on the field. As shown in screen grab...
Taylor Wells about 2 years ago in RingCentral Admin Portal 0 Under review

Present Disclaimer of 24 hour waiting period to enable international calling in admin portal

I just enabled international calling and SMS for our account, and after testing it and encountering errors/no success, I called the support line to find out that it could take up to 24 hours to actually activate international calling and SMS. Why ...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

On the Call Queue settings under "Call Handling & Members > Wait Settings" there is a drop down for "When members are available, but no members answer, or all members are busy or unavailable". But the only option showing in the drop down is...
Matthew Lamb about 2 years ago in RingCentral Admin Portal 0 Under review

Bulk SMS Messages and allow hyperlinks

Bulk 500-1000 to be sent at a time. Be allowed to send hyper links instead of the original url.
Isra Kudratov over 2 years ago in RingCentral Admin Portal 1 Under review

RingCentral Billing/Cost Analysis, Budgets & Alerts

Cost analysis is very important for us and I would really like to see an analysis tool where we can access and create visualisations of usage/spend, estimated forcast and create custom charts based on spend by resource type (e.g. Standard DigitalL...
Fraz Hamid over 2 years ago in RingCentral Admin Portal 0 Under review

I need a extension of call recording lasting longer than 3 months.

I am disabled and as a result I rely on my recording to keep up with the conversations I have with my customers. I can not do written due to my disability. Any chance RingCentral and make a special arangment for disabled people to keep the recordi...
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Paging System Activate on After Hours call to grab Employees Attention

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...
Zach Hite over 2 years ago in RingCentral Admin Portal 3 Already exists

Audit Trail to show the IP address of people logging in.

Would be nice to see the IP address of people trying to log in to the portal in the Audit Trail. This would help admins to work out if logins are genuine users or not.
Guest over 2 years ago in RingCentral Admin Portal 1 Under review