RingCentral Admin Portal

We find that the text-to-speech feature in RC IVRs are terrible. Would RingCentral consider using a service that is far better? e.g. Google Text-to-Speech.

Allow Non Admin role users the ability to download voicemails in bulk . This will saves a lot of time for a user to retrieve the voicemails

In RC Admin/User Web Portal > Reports > Call Log, Name can be associated with Phone Number, future calls from the Phone Number will now display the Name in Caller ID. This function only works for individual RC users. For example, if RC User ...

We need the ability for customers to consent to call recording for inbound and outbound calls and for some agents this would mean options for multiple languages. The idea is for customers to press a digit to consent to being recorded and then be c...

We would like the ability to add a secondary fax recipient when the original fax recipient is out of office with out super admin having to manually change it each time. Also, the ability for all users to have the ability to chose company fax numbe...

When a new user is added, we had to always manually go through each user that has a number to add the user on Phone & Numbers > Presence > Appearance > Assign Extension.

Hi Team, I would like to add an idea where admin access users should have an option where they can bulk import / Export all users Ring central Meeting id from ring central portal. The main objective for bulk import/ Export data can save the time f...

We regularly have customers text the main numbers of our locations which end up in the admin account. The New Text Message emails are great but the "To" field only includes the Admin name. It would be very helpful if the "To" field also included t...

I own four physical tutoring franchises that now have one combined virtual tutoring center where we service our students online. Since we receive calls and texts from all four numbers, our weekend manager needs three computers and a cell phone all...

Please update "preset" date ranges to include Last Month To Date option