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RingCentral Admin Portal

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Export Voicemail List to CSV

We're looking for a feature where we can export a specific user's extension voicemails to a CSV for audit.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow more granular control over a call queue

Queue managers are the only ones that need access to queue voicemail via the app/browser
Cory Barnes over 1 year ago in RingCentral Admin Portal 0 Under review

Limited Controls for Site Manager

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.
Cory Barnes over 1 year ago in RingCentral Admin Portal 3 Under review

Invalid Vanity Numbers could have been rejected upon request

8001231234 was added to the account. TELCO OPS confirmed that it is an invalid phone number and should not have been added. The system could have rejected the request from the beginning
Roland Angoluan over 1 year ago in RingCentral Admin Portal 0 Under review

company number section

please add the company number section tab under all numbers
John Ramirez over 1 year ago in RingCentral Admin Portal 1 Under review

Separate Outbound Calling Announcement

Currently only having one option for call recording announcement for inbound and outbound calls. I would like a seperate custom annoucement for outbound calls.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Delete user from from the account with active directory

Ability to delete user extension even if the activate directory is active on the account
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Audit trail to show SSO login attempts

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Being able to change the default extension

Being able to change the default prefix for extensions, right now, extensions are based of what numerical prefix was initially chosen, IE if your first extension was 605999, subsequint extensions are 60XXXX with no ability to change the prefix. We...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Ringcentral should have a global push option where i can change all of the users settings at one time.

such as the time zones, the main call out number etc. etc... this is very pertinent in the way big orgs work. please make this happen.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review