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RingCentral Admin Portal

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Delete user from from the account with active directory

Ability to delete user extension even if the activate directory is active on the account
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Answering multiple calls in the new ring central app

Developers please try to solve the problem as it is not possible to answer multiple phone calls in the new Ring central app, however it is possible to do so in the old phone app, For example if we log into the old phone app the one with the phone ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Audit trail to show SSO login attempts

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Being able to change the default extension

Being able to change the default prefix for extensions, right now, extensions are based of what numerical prefix was initially chosen, IE if your first extension was 605999, subsequint extensions are 60XXXX with no ability to change the prefix. We...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Allow setting the Company Fax/SMS Recipient to a call queue

We need the Company Fax/SMS Recipient to include multiple people. The issue is when moving a call queue number to an IVR menu, the recipient of fax and text goes from the call queue member list down to a single user extension only in the site IVR ...
Justin Davidson over 1 year ago in RingCentral Admin Portal 1 Future consideration

Ringcentral should have a global push option where i can change all of the users settings at one time.

such as the time zones, the main call out number etc. etc... this is very pertinent in the way big orgs work. please make this happen.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

The ability to manually refresh data in ringcentral analytics

I want to do this when I run into issues and doing some test
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

Customer wants ringcentral to show their Caller ID Name or Number as the caller id once they call their client;s cell number because not all of their client has a landline.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add dropdown menu for department section when creating new user.

Adding a dropdown menu for the "department" section when adding a new user, is important for the organizing of groups. For example, if one were to mistype a department(when creating a new user), a new department will be created. If there was a dro...
Guest over 1 year ago in RingCentral Admin Portal 2 Under review

Ability for a call queue manager to see all the recorded phone calls of the users they manage on all the call queue's they are set to manage

Currently call queue manager's have the option to toggle from one queue to another to access the call logs to listen to recorded calls but what the cust wants is for the call queue managers to see all the call logs of all the call queues they mana...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review