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RingCentral Admin Portal

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Allow customer to filter out Missed Call in the Call Logs or Analytics

A customer of mine would like to get all missed call details so they can give the callers a call back, in a way that they do not need to download the logs, save into Excel file and do the filtering
Lutgardo Bayan over 2 years ago in RingCentral Admin Portal 0 Under review

Holiday Schedule

Saves time building a manual holiday schedule: the app would automatically retrieve the Federal Holidays (for USA) or Bank Holidays (for UK) on an annual basis (Jan of each year most likely) and automatically create a templae that can be applied i...
MOK Pers about 1 year ago in RingCentral Admin Portal 0 Under review

Admin Portal Timeout Control

The service.ringcentral.com / Admin Portal timeout value is very low, causing frustration for users having to sign back into the website 10-20 times per day. It would be helpful if the timeout value could be customized by the customer directly, es...
Kevin Foster 9 months ago in RingCentral Admin Portal 0 Under review

customize corporate directory

We would like the ability to customize the corporate directory. The default settings are not appropriate/correct for all our lines. For example: We have managers whose assistants screen their calls. They would like to not have their own extension ...
Nathan Boyer about 2 years ago in RingCentral Admin Portal 0 Under review

Robocall number bulk blocking option

Please Add the option in number blocking option where i can uplaod number list in format of csv instead of one number at a time.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Ability to revoke user sessions/force users to be signed out of apps

Ability to revoke user device session and force users to re-login to the RingCentral mobile/desktop apps and website.
Brian Niewohner about 2 years ago in RingCentral Admin Portal 6 Under review

Ability to change registration status of users

As a SuperAdmin, I would like to have the ability to activate a user account. As it stands now, I can only activate the account upon setup. If an email invite has been sent, the account is stuck in a limbo state where the only thing a SuperAdmin c...
Guest almost 2 years ago in RingCentral Admin Portal 0 Future consideration

put none RingCentral contacts to their deskphone's presence keys

put none RingCentral contacts to their deskphone's presence keys
Main main Jordan Bamba 4 months ago in RingCentral Admin Portal 0 Under review

Payment for additional services via Admin Portal

Allow users to be able to pay their bills or pay invoices that the auto-pay doesn't process via the portal with a credit card. Currently, you have to track someone down on the collections / AR team to take your money. I have need experienced this ...
Mario Garcia over 1 year ago in RingCentral Admin Portal 1 Under review

much larger video file limit in SMS

We are sending texts to our clients all the time. To personalize this, we sometimes like to instead send them a little video in which we thank them in person, introduce the company, etc etc, different themes in different videos. With just 1.5 MB l...
Thank you for Calling 9 months ago in RingCentral Admin Portal 0 Under review