RingCentral Admin Portal

We would like to enable the company directory setting

Create process for bulk adding call park features to presence settings on multiple users. Right now has to be added individually at user level. When dealing with 50 + extensions that is quite time consuming. If could be added to template or a bulk...

I need a way from the ringcentral admin portal to set phone settings. I want to be able to set a default ringer volume and call volume. The other option to to set screen time. I have 56 phones in a school and after a period of time they go black a...

Rather than having to contact Ringcentral support to disable SMS on a specific number, it would be handy to be able to check or uncheck a box in the admin interface allowing that service (or other services, like fax).

As of the moment only the user who created the report can view the performance. There should be an ability to share it.

The customer would like to have the ability to remove the call recordings without deleting the call logs while the recording is still within the 90-days retention periodn. They have a customer who has requested this, but they do not want to delete...

In the past when we deleted a user, the number would go back to unassigned extensions, now it goes to number inventory. It's more efficient, because all the numbers unassigned ext would forward to our main number. With Number inventory you have to...

Allow users / admins to change the way inbound Caller IDs appear on apps and phones. It would allow more flexibility in understanding who is calling and for whom.

phone would only lit up if call coming from call queue and phone would ring if calling on direct line so that we can easily know where that call is originating

We need to able to customize the report to remove the KPI when downloaded on the performance report