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RingCentral Admin Portal

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Individual contact listings per site code

Require the ability to provide each site code with their own contact directory listing either based on extension grouping based on site code or department groups. Allows for cleaner contacts when utilizing multiple sites.
Anton van der Walt 2 months ago in RingCentral Admin Portal 0 Under review

Capsule CRM integration

most CRM software and applications seem to be integratable with Cloudphone, but CaspuleCRM seems to be excluded, it is even suggested and offered by UK government for help to grow scheme.
Website Haycock 2 months ago in RingCentral Admin Portal 1 Future consideration

Enable CNAM for Australia

He all, We would like to use the CNAM feature for Austrlian outbound calls. Currently this is not an option
Timothy Lewis 2 months ago in RingCentral Admin Portal 0 Under review

Performance Reports - Call Queues Abandoned Calls

It gives you a count on the call queues side. But when you switch it to the user's the number doesn't match. It becomes a total count of the user extension all together. It will benefit to keep it separate as it pertains those abandoned call happe...
Henry Stohner 2 months ago in RingCentral Admin Portal 0 Under review

Add ability to limit text size or block images

Since Ring Central started put a limit on text msg, I would like to block incoming text photos as I get billed $20 few times a month now.
Mamdouh Mohieddin 2 months ago in RingCentral Admin Portal 0 Under review

Add 'Assign To' feature to Number Inventory

Requesting to add 'Assign To' to the menu option in the Number Inventory. Currently the only option listed is Delete, with this, we can delete multiple numbers at once; however, we cannot assign multiple numbers at once. This would be beneficial f...
Esther Fabien 3 months ago in RingCentral Admin Portal 0 Under review

Creating new Role for Billing Invoices & device inventory details without purchase option.

For a test purpose I also created a new Billing Role template with only Billing invoices & inventory permissions, but I found that the device ordering is reflected automatically. I tried disabling different tabs but still device ordering was s...
Satish Pawar 3 months ago in RingCentral Admin Portal 0 Under review

add group contacts

add more than 50 members to a personal group contacts
company . 3 months ago in RingCentral Admin Portal 0 Under review

Ability to download call recordings simultaneously

Please add feature to download all recording all at once, too hard to download one by one
company . 3 months ago in RingCentral Admin Portal 0 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . 3 months ago in RingCentral Admin Portal 0 Under review