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RingCentral Admin Portal

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User Selectable Desk Phones

We have 4 locations, and have many employees that travel around from location to location on a daily basis. We have even more employees that change physical offices throughout the day. Every office/desk station has a physical Polycom phone+headset...
Jay Anderson about 1 year ago in RingCentral Admin Portal 2 Under review

Have an emergency number available to be set as a backup when there is no power or internet

There should be an option which allows users to setup a backup number which will be enabled automatically in times of a power interruption or network outage. This feature was available when we were still with Vonage.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

update call logs filter

I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911
John Ramirez about 1 year ago in RingCentral Admin Portal 0 Under review

Unchecked voice messages after a period of time (7 days) get forwarded automatically to another mailbox/email

Just signed up with RC with Teams. Concerned that users/staffs will not check their voice mail, so I'm being asked to switch off this good feature, even though they receive email directly
Phil Minett about 1 year ago in RingCentral Admin Portal 0 Under review

Voicemail Breakout

The ability to press a button in a voicemail greeting to break out to a specific extension. example:"I am not available to take your call, leave a message at the tone, or press 9 if this is an emergency to be transferred to XXX".
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

admin user account that has a different email for smaller businesses

Maybe you can do a write up to your managers and suggest that they come up with an admin user account that has a different email for smaller businesses like myself
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Show International calling credits bundle usage on Call Logs

Having a column on Call Logs specifically for calls using up the International Calling Credits Bundle would be a big help. We have over 300 users. 70 of which have global office numbers. It's difficult to keep track of which US extensions are maki...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Allow login to login.ringcentral.com with Ad blocker enabled

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.
Marty Mullane over 1 year ago in RingCentral Admin Portal 0 Under review

Allow Call Forwarding to IVR Number

When the Holiday or Business Schedule is only at the IVR, allowing forwarding of unanswered direct dial calls to the IVR would invoke the Schedules for routing to the appropriate IVR menu.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Display the caller Id or site name while receiving the call from the site number after business hours

When someone is dial to the site main number after business hours then the super admin or assigned extension user is receiving this call directly but the extension user is not able to identify the caller from which site number he is receiving this...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review