RingCentral Admin Portal

After bulk delete of user accounts, a pool of unassigned extensions are created. The numbers and licenses are not available for any subsequent bulk user creation because administrators are required to manually click though the delete of each unass...

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.

We'd like to receive a notification once you are nearing/reached your limit for data retention for better management of data. Possible scenarios: Keeping track of auto recorded calls that are about to be deleted. Managing cloud/computer storage.

There should be an option to keep the recording for more than 90 days. Sometimes customers visit us back, and in case of some cases, we have to take out recording for last six months too. There must be an option either to transfer the call recordi...

When creating a new account and setting a password I created a strong password and get Green Checkmarks that it fits requirements, but the account does not get created because of an illegal special character. PLEASE state what special characters C...

Permanent deletion is not a good idea.

Hello, could it be possible to get reports for calls for the past 12 months?

Hello, i would like to request an analytics report that will show me what the caller pressed when calling our 800 # IVR. For example we have our 800# and callers get an option for English press1 and Spanish press2 after pressing that option they g...

Best used for a receptionist type phone, it would be great to be able to easily reorganize the names in the Presence. We keep them alphabetical for our receptionists to make it easy. With the current set up, you have to delete everyone further dow...

It would be nice to be able to look at a user's extension settings and see what CQG's they belong to as well as if they have been set as the VM recipient for any of their CQG's. It would be helpful to see this from their extension settings before ...