Skip to Main Content

RingCentral Admin Portal

Showing 843

Be able to change the hold volume

It's way too loud and can't be adjusted.
Amber Simmons 10 months ago in RingCentral Admin Portal 0 Under review

prompt to put pin before dialing out

prompt to put pin before dialing out
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Report of users with RC app or Desktop app

A report that an Admin can run to see how many users have installed the RC or the Desktop app
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Answering multiple calls in the new ring central app

Developers please try to solve the problem as it is not possible to answer multiple phone calls in the new Ring central app, however it is possible to do so in the old phone app, For example if we log into the old phone app the one with the phone ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to search for whitelisted phone numbers

Currently, there isn't anywhere within the admin portal where you can look up which numbers have been whitelisted. Can we please get this feature added so admins can check if numbers have been whitelisted or not before making requests to RC tech s...
Richard Keith 10 months ago in RingCentral Admin Portal 0 Under review

Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

Customer wants ringcentral to show their Caller ID Name or Number as the caller id once they call their client;s cell number because not all of their client has a landline.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add the ability to search meeting recordings or align the columns by host or date

Currently in call recordings you can search for a particular call recording by host or date. This is very helpful in employee training. However, for ringcentral video recordings, there is no way to search by the host or date. It is just in chronol...
Neil Trickett 10 months ago in RingCentral Admin Portal 0 Under review

Allow admin/owner of company to transfer between extensions with ease for monitoring text without having to log in or out to possibly miss a text. Or, show email of text to AND from extension, not just incoming texts. Not every business owner carries phone and laptop with them to access two extensions at once.

Useful for owners of a company to see/monitor texts for multiple extensions. Used to be able to log into two different extensions using RC app and app with the phone until the phone app was deleted. Not every business owner carries laptop with them.
EG Care over 1 year ago in RingCentral Admin Portal 1 Under review

Key Code to roll phones over to After-Hours

Integrate a Key Code to roll phones to the after hours extension until the next business day.
RC Admin 10 months ago in RingCentral Admin Portal 0 Under review

Omit Fax Cover Page regardless of email subject line

Please add the functionality to omit a fax cover page regardless of the email subject line being blank or not. This is a problem for large-scale email to fax operations and is hindering our ability to fully migrate certain labs to the RingCentral ...
Brett McVay over 1 year ago in RingCentral Admin Portal 0 Under review