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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

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Show cover page with Failed fax transmission notification

When getting a failed fax transmission email we receive the phone number we faxed and the attached documents but not the cover page. Sometimes we fax multiple times to the same fax number but they are for different clients. There is no way of know...
BRfw Fax 10 months ago in RingCentral Admin Portal 1 Under review

allow "forward voicemail messages to email" in the app & mobile app, not just in the online account

https://support.ringcentral.com/article-v2/Forward-Voicemail-Messages-to-Email-in-the-RingCentral-Online-Account.html?brand=RC_US&product=RingCentral_MVP&language=en_US This is a very useful thing, but it's not available in the Ring Centra...
Susan Liebeskind 10 months ago in RingCentral Admin Portal 0 Under review

voicemail email notification retrieval after 2 months

Hopefully, you will include this feature so that the email notification can be retrieved even in the past 3 months already. This will be beneficial to our business, so that we can monitor the calls of our employee
Ronald A 10 months ago in RingCentral Admin Portal 0 Under review

Allow filtering on selected extension on Key Press Assignment screen

It would be very helpful if we could filter the extensions to only show the ones that are selected. Currently you have to filter by other fields or go through each page to find which extension is currently set for the key. IVR Menus >> Key P...
Erik Jacobsen 10 months ago in RingCentral Admin Portal 0 Under review

analytics for call queue group set to ring simultaneously provide accurate information for abandoned and refused calls.

it would be helpful if all calls received by a user extension from a call and when a user ended the call, it should not be tagged as refused since it is confusing whether the user is actually ending the call or not.
Yannick Evardome 10 months ago in RingCentral Admin Portal 1 Under review

Voice recording

It would be great if we could create a new voice recording and have it go live at a different date and time.
Emily Behr Ext 110 10 months ago in RingCentral Admin Portal 0 Under review

Ability to have more than 25 devices in a paging only group

Ability to have more than 25 devices in a paging only group
Jeff Perlaky 10 months ago in RingCentral Admin Portal 0 Under review

Disable outbound sms

Please allow me to register for TCR and then disable outbound sms. We want to be able to receive verification codes but don't want to have to keep up with all of these rules and make sure all employees are up to date. I need to be able to prevent ...
James Crist 10 months ago in RingCentral Admin Portal 1 Under review

download tasks

I work at customer service in an accounting firm, we use tasks to create new client tickets. Is there a way to download the tickets in excel format for record purpose?
Kim Yeung Ling P.C 10 months ago in RingCentral Admin Portal 0 Under review

Message-Only Extension - Admin Activation

It would be very useful to be able to create a message-only extension that does not require interaction beyond administrator creation. Administrators should be able to configure the PIN code and activate without an end user receiving an email and ...
Jack LaQuatra 10 months ago in RingCentral Admin Portal 0 Under review