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RingCentral Admin Portal

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Disable/Enable 2-factor Authentication Anytime

As it is, you can only re-enable it once it's turned off, but once it is turned back on, customers are not able to turn it off again. It would be easier for customers to have the freedom to do so permanently, Especially when it is unclear which se...
Jasmine Misa over 1 year ago in RingCentral Admin Portal 0 Under review

Disable Incoming Call notifications

Disable the new call beeping notification sound for mobile and desktop app users.
Anthony Jabal over 1 year ago in RingCentral Admin Portal 2 Under review

Disable Email-to-Fax service for all users

We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.
Joachim Klar over 1 year ago in RingCentral Admin Portal 0 Under review

Multi-Level IVR option for Essential plan

Partners from ALE RBO think this will be a highly added advantage for customers if those will Essential plan can have the Multi-IVR option enabled.
Blaise Mbena over 1 year ago in RingCentral Admin Portal 0 Under review

Report about the busiest times of day for inbound calls

Hello I am looking to find the busiest times of day for inbound calls to a specific cue. Can you help me find that report please? I am looking to overlay 30 days worth of call data on top of itself to see when my busiest call times are in a day.
Jenny Remolacio over 1 year ago in RingCentral Admin Portal 1 Under review

Increase characters email under user profile

The email under the user profile is only limited max of 64 characters in total that's why it stops at letter l as it is the 64th character on your email. I need to be able add this long string email so I can get the alerts notification send to tha...
Van Hoang over 1 year ago in RingCentral Admin Portal 0 Under review

Show dependencies on service.ringcentral.com

Hi, Sometimes, we can't delete certain objects such as "call queues" because they are being used by other objects such as "users". Finiding the dependent object can be very time consuming. We need to have a feature that shows the dependencies of t...
Amine Dahel over 1 year ago in RingCentral Admin Portal 0 Under review

Provide ability in AI to disable all call recording ability

On Demand call recording be completely unavailable and not to be able to be enabled in Service Web .
Ron Archibald over 1 year ago in RingCentral Admin Portal 0 Under review

Display blocked calls in call log

It would be great to see that a call that was added to the Blocked Calls list is actually being blocked
Sergio Leonardo over 1 year ago in RingCentral Admin Portal 0 Under review

Round Robin From Fax Numbers (Caller ID)

RingCentral would be able to sell more fax numbers by implementing this, because businesses would want a pool of phone numbers to send FROM. In our business (and I'm sure others), faxes often fail to send to the recipient (I think it's probably a ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review