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RingCentral Admin Portal

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Line of Business Analytics - add "Last Month To Date" as a preset date

Please update "preset" date ranges to include Last Month To Date option
Danielle Schrader 5 months ago in RingCentral Admin Portal 0 Under review

tool that can download a fax for specific numbers into a shared folder located on an on-premise server

A tool that can download a fax for specific numbers into a shared folder located on an on-premise server
Ralph Reyes 5 months ago in RingCentral Admin Portal 0 Under review

linking analytics on company website

linking analytics on company website
Jonas San Luis 5 months ago in RingCentral Admin Portal 0 Under review

Bulk Assign Inventory Numbers

Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.
Sherri Powers 5 months ago in RingCentral Admin Portal 0 Under review

much larger video file limit in SMS

We are sending texts to our clients all the time. To personalize this, we sometimes like to instead send them a little video in which we thank them in person, introduce the company, etc etc, different themes in different videos. With just 1.5 MB l...
Thank you for Calling 9 months ago in RingCentral Admin Portal 0 Under review

Outbound Fax Cover Page Info Profiles

Now that I have two offices in two different US states, I need to be able to select which fax number I'm faxing out from. Each fax number can have its own specific Cover Page Info. To fax out from an email, perhaps I could type either xxxxxxxxxx@r...
Nick Wheeler about 1 year ago in RingCentral Admin Portal 0 Under review

Ability to change the number of prompts played in an IVR

We want to have an IVR play the pre-recorded prompt once, then connect it to the requested extension. Having to wait the extra two plays, especially for longer recordings is very cumbersome for customers.
Edward Roberts over 2 years ago in RingCentral Admin Portal 0 Under review

Unable to import Personal Contacts with special charcters via CSV

It will help those that are uploading thousands of personal contacts with web pages that has special characters
JR Marquez 5 months ago in RingCentral Admin Portal 0 Under review

Billing History Needs to Be Included in Billing Permissions Within Roles to Assign to Accounting Users

Billing History is currently only available to Super Admins in Ring Central. When all Billing Permissions checked within a Role and applied to an accounting profile/User/Ext, they do not have Billing History presented in the menu for use. Only sup...
Cary Good over 1 year ago in RingCentral Admin Portal 0 Under review

Option to Disable Group SMS

Account is HIPAA Activated but user extension is capable of sending Group SMS which is not a HIPAA compliant. Requesting if we could have an option or add a feature on the account to disable the Group SMS feature on our RingCentral Application.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review