RingCentral Admin Portal

For a test purpose I also created a new Billing Role template with only Billing invoices & inventory permissions, but I found that the device ordering is reflected automatically. I tried disabling different tabs but still device ordering was s...

add more than 50 members to a personal group contacts

Hi Please create a feature that user can record call monitoring when we monitor other user

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...

Your current process requires the user to use your arrows to select the time instead of allowing the user to directly enter the time... annoying.

It would make sense to be able to duplicate a custom rule

It would be great if we could personalize the name of our company for our greeting without having to record the entire menu.

In the past when we deleted a user, the number would go back to unassigned extensions, now it goes to number inventory. It's more efficient, because all the numbers unassigned ext would forward to our main number. With Number inventory you have to...

I would like to see reporting with calls that are connected but a way to determine they spoke with a customer, not just call connected, that could just be it went to voicemail. It is better recorded keeping and holding employees accountable for th...

I would like to be able to set up a global missed call notification emails to go out to my customer care team so they can know when call are being missed on any future and current number in my organization