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RingCentral Admin Portal

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Creating new Role for Billing Invoices & device inventory details without purchase option.

For a test purpose I also created a new Billing Role template with only Billing invoices & inventory permissions, but I found that the device ordering is reflected automatically. I tried disabling different tabs but still device ordering was s...
Satish Pawar 3 months ago in RingCentral Admin Portal 0 Under review

add group contacts

add more than 50 members to a personal group contacts
company . 3 months ago in RingCentral Admin Portal 0 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . 3 months ago in RingCentral Admin Portal 0 Under review

Enable editing for "Block robocalls"

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...
Wayne Jackson 3 months ago in RingCentral Admin Portal 0 Under review

manually edit time field when creating a custom rule

Your current process requires the user to use your arrows to select the time instead of allowing the user to directly enter the time... annoying.
Precision Design Source . 3 months ago in RingCentral Admin Portal 0 Under review

Copy or duplicate a custom rule

It would make sense to be able to duplicate a custom rule
Christopher Nolty 3 months ago in RingCentral Admin Portal 0 Under review

Record your own company name

It would be great if we could personalize the name of our company for our greeting without having to record the entire menu.
Jill Minkow 3 months ago in RingCentral Admin Portal 0 Under review

Allow number inventory move to unassigned extension

In the past when we deleted a user, the number would go back to unassigned extensions, now it goes to number inventory. It's more efficient, because all the numbers unassigned ext would forward to our main number. With Number inventory you have to...
Eric Walker 3 months ago in RingCentral Admin Portal 0 Under review

Call reporting

I would like to see reporting with calls that are connected but a way to determine they spoke with a customer, not just call connected, that could just be it went to voicemail. It is better recorded keeping and holding employees accountable for th...
Gina Harmon 3 months ago in RingCentral Admin Portal 0 Under review

Global Missed Call notifications

I would like to be able to set up a global missed call notification emails to go out to my customer care team so they can know when call are being missed on any future and current number in my organization
Dylan Howe 3 months ago in RingCentral Admin Portal 0 Under review