RingCentral Admin Portal

Currently users will have to upload the mp3 file for the greeting message. The other greeting messages for the company have been created using text-to-speech already. However, there's no text-to-speech option or feature for the call recording gree...

We have some sites which would benefit from allowing no timeout for Hot Desk sessions. We have some sites which NEED to have a session timeout, as people move frequently. Currently, you can only set a default session timeout which applies company-...

We use our Ring Central account to allow our customers to send faxes directly out of their account on our platform. Frequently, the material they send out contains a request for a response via fax, to a number they include in their letter. However...

Would be nice to have a log of who deleted voicemails from call queues since messages can be deleted from multiple users

The User Reset and Assign capability is only available for users with a Super Admin role. It would be beneficial if this capability was an option when creating a custom role. There are areas of the Super Admin role that some of my team members sho...

Because the "Department" field can be useful for filtering users and reports, allow administrators to manage the department names and provide a drop-down pick-from list in the user configuration.

I am an independent rep and represent 2-3 companies... I would like to be able to add additional extensions for each company and a company greeting for each..

Could we please add a notification whenever a blocked number is being added. This would allow our admins to review numbers that are blocked since there is a chance that it could be done accidentally.

id like to be able to monitor the calls my agents are making when in a conference call

option to make a default, that newly added extensions have its own primary number as callerID, instead of a main account number as callerID