RingCentral Admin Portal

We would like the ability to add a secondary fax recipient when the original fax recipient is out of office with out super admin having to manually change it each time. Also, the ability for all users to have the ability to chose company fax numbe...

Be able to block certain users in different departments to have calls with specific phone numbers. Example, when you have two tier of sales. Make sure people that attract users to your platform are not calling our premium users.

The customer would like to be able to filter by "All" sites within the Sites filter in the "Users with Extensions" page in Service Web. For example, when trying to filter for users who are in a Not Activated status, customers were previously able ...

It would be nice if recorded calls and voicemails can be saved as text, and then made searchable. For example, if I remember talking with a customer about certain issues, I can search up the key word(s), and find the call or voicemail where that w...

When a new user is added, we had to always manually go through each user that has a number to add the user on Phone & Numbers > Presence > Appearance > Assign Extension.

Hi Team, I would like to add an idea where admin access users should have an option where they can bulk import / Export all users Ring central Meeting id from ring central portal. The main objective for bulk import/ Export data can save the time f...

We regularly have customers text the main numbers of our locations which end up in the admin account. The New Text Message emails are great but the "To" field only includes the Admin name. It would be very helpful if the "To" field also included t...

It would be great for managers to be able to identify which agents have the auto answer feature enabled via reporting of some sort. Moreover, it would be greatly beneficial if we could have the ability to disable this feature via Role Permissions.

Tough to get users to take the time to upload and change their profile pictures. It would be great for admins to be able to use existing employee pictures (I.E. from Id badges/access cards) and update them globally. Even BETTER it would be great t...

Our tenant is SSO only and a terminated user has their Call Log Email Delivery on and we are unable to log in as the user to turn it off due to SSO only. Disabling the user does not stop the email from being deliver neither. We cannot delete the u...