RingCentral Admin Portal

Currently we have 200+ "unassigned" phones in our account. There is no way to add these to a User from the User's "Phones" page. We can buy phones, or add the app, but can't provision an existing "unassigned" phone, on the User's Phone's page. If ...

Hi Team, I need a notification as a beep sound everytime there is a call waiting on the Queue before the same is answered by the available agent. Currently Ring central doesn't have the same however I have used this functionality with Twilio where...

Option where 1st User can choose to be on the line with BOTH an incoming caller AND a 2nd user to whom the caller would like to speak with. 1st User can introduce the Incoming Caller to the 2nd User (i.e. "Hello I have [Name of Incoming Caller] on...

When accessing the portal from a mobile device browser and making changes, we cannot save because the chat icon is in the way.

I would like to be able to add an employee group, BUT send the SMS out as individual texts to different employees.

RingCentral caller ID should still show when calls are forwarded to the mobile number.

I have users that create accounts thinking they are just logging into ringcentral. Once they discover they can't do anything I am not able to allocate them an account because the email is no longer unique. Could there be a way to add an admin the ...

If it is possible add a Phone registration Log of the desk phone on the admin portal. This will help the IT personnel identify what time the phone connects to their system

Customers would like to enable CNAM for individual users on their admin portal.It will help customer to assigned an individual CNAM for their user when making outbound calls to their client.

This is useful, especially for upmarket accounts that have hundreds of users. Using the IVR Menu and setting it as forward to an extension means hundreds of IVR Menu too, which will be tedeous. There should be a way to let the missed caller choose...