RingCentral Admin Portal

As per support case 16076197 When users set DnD, if they are also members of a queue, they will continue to recieve notifications/calls from incoming calls routed from a queue. To be truly in DnD mode users have to Turn off "Accept call queues" an...

We would like to have the ability, when adding users in bulk, to be able to assign credentials and activate accounts via the bulk upload template

Phones in secure locations require the disabling of the speakerphone. Controlling the feature/function from the Admin portal would be extremely useful; especially with a large number of phones to manage.

Currently, when adding a new local number to the account via admin portal there is no way to search for a specific number. Instead you must view all available numbers and refresh or go through a list. It would be more convenient to have the abilit...

Plain and simple, a check box or something that forces all users in the organization to adhere to a password policy. I.E. forcing password changes after 3-6 months, complex passwords only, ETC.

The addition of this URL (https://support.ringcentral.com/release-notes.html) is great. I was unaware that this even existed until RingCentral support offered it. I did notice that some feature changes or fixed issues are missing from the release ...

On the Poly VVX-450 the only way to create button speed calls is to create it locally within the phone. I'd like to this this work within the RingCentral User/Admin WebGUI just like it is for Presence for other users. Along with other buttons, suc...

Admins would like the ability to force Passwords and PINs to be changed or updated every 30-180 days.

When a number is reaching an IVR that does not have a prompt defined, the caller will hear a "technical issue" message. This can cause panic as the customer/caller does not know what the issue is. It would be more useful for the caller to hear som...

Incoming caller ID should appear as what is save on the user contact list on the user desk phone display screen when the main number is being dialed. The actual behaviors is when the direct number of the user is being dialed the save contact is sh...