RingCentral Admin Portal

It would make sense to be able to duplicate a custom rule

I would like to see reporting with calls that are connected but a way to determine they spoke with a customer, not just call connected, that could just be it went to voicemail. It is better recorded keeping and holding employees accountable for th...

The portal shows "Requested port date" in the portal, but does not update if the requested port date is changed. For example, if a port date was requested for December 3rd, but the port date needed to be moved to December 16th, the "Requested port...

Would like to have a Read Only Option for all Features that the Queue Managers have.Giving them the capability to View but not make any changes.

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.

Hey RingCentral, A contractor set up our business with you and they are no longer with us. I've been co administering this account with her since the beginning. Someone else took her position and we gave the account to him, not realizing that they...

Currently, when adding a new local number to the account via admin portal there is no way to search for a specific number. Instead you must view all available numbers and refresh or go through a list. It would be more convenient to have the abilit...

Plain and simple, a check box or something that forces all users in the organization to adhere to a password policy. I.E. forcing password changes after 3-6 months, complex passwords only, ETC.

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...

We are adding a large number of users and phones. It would far quicker and simpler to be able to add the phones in bulk or individually on one page and the assign them to users.