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RingCentral Admin Portal

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Provide ability in AI to disable all call recording ability

On Demand call recording be completely unavailable and not to be able to be enabled in Service Web .
Ron Archibald over 1 year ago in RingCentral Admin Portal 0 Under review

Round Robin From Fax Numbers (Caller ID)

RingCentral would be able to sell more fax numbers by implementing this, because businesses would want a pool of phone numbers to send FROM. In our business (and I'm sure others), faxes often fail to send to the recipient (I think it's probably a ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow user to remain without an extension so they can continue using company messaging.

We have an employee who no longer requires phone access, but is still a user of our company messaging with tons of history. However, the system will not allow us to simply delete the extension from her profile. So, if any other company users click...
Matthew Plummer over 1 year ago in RingCentral Admin Portal 0 Under review

Number to Email Format

I want to know how I can change my RingCentral number to email format for example on my Verizon line I was able to change line to email, so my customers can send email to my line.
Anthony Jabal over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to change RC App time without changing the device time.

The RC App messages shows the user's device time. This does not help remote workers. There should be an option to change RC App's time (messages). Call routing follows extension time set but not the messages.
Paola Bianca Navarra over 1 year ago in RingCentral Admin Portal 0 Under review

Flagging and Notating Previous Calls

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Create Report for E911 addresses

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...
John Nickell over 1 year ago in RingCentral Admin Portal 0 Under review

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Uniformity of Extensions Across Locations

We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

2 extensions on one app, texting included

i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doe...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review