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RingCentral Admin Portal

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During "All Page", exclude the originating phone from getting the ring back.

Anyone making an "All Page" knows what a irritating the ring back is when you are making a page.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

option to know if the call came from call queue or direct number

please add a settings where the user would know if the call came from call queue or direct number via IVR For example, if the caller press 1, 2 or 3
John Ramirez over 1 year ago in RingCentral Admin Portal 0 Under review

Incoming Fax Settings

I would like to be able to have the administrator change the settings for the incoming faxes. We currently have one main fax line, but currently the fax line has to be connected to a user, and the settings are only available in the user's desktop ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

User Selectable Desk Phones

We have 4 locations, and have many employees that travel around from location to location on a daily basis. We have even more employees that change physical offices throughout the day. Every office/desk station has a physical Polycom phone+headset...
Jay Anderson over 1 year ago in RingCentral Admin Portal 2 Under review

Have an emergency number available to be set as a backup when there is no power or internet

There should be an option which allows users to setup a backup number which will be enabled automatically in times of a power interruption or network outage. This feature was available when we were still with Vonage.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

update call logs filter

I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911
John Ramirez over 1 year ago in RingCentral Admin Portal 0 Under review

Unchecked voice messages after a period of time (7 days) get forwarded automatically to another mailbox/email

Just signed up with RC with Teams. Concerned that users/staffs will not check their voice mail, so I'm being asked to switch off this good feature, even though they receive email directly
Phil Minett over 1 year ago in RingCentral Admin Portal 0 Under review

Voicemail Breakout

The ability to press a button in a voicemail greeting to break out to a specific extension. example:"I am not available to take your call, leave a message at the tone, or press 9 if this is an emergency to be transferred to XXX".
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

admin user account that has a different email for smaller businesses

Maybe you can do a write up to your managers and suggest that they come up with an admin user account that has a different email for smaller businesses like myself
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Show International calling credits bundle usage on Call Logs

Having a column on Call Logs specifically for calls using up the International Calling Credits Bundle would be a big help. We have over 300 users. 70 of which have global office numbers. It's difficult to keep track of which US extensions are maki...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review