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RingCentral Admin Portal

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Customize Email Recipient for Account Service Notification

Be able to change the email where the service notification is being sent instead of only defaulting to the super admin email. Sometime Super admin prefer to receive notifications for account level on another email and use another email for log in
James Peterson 5 months ago in RingCentral Admin Portal 0 Under review

Increase amount for simultaneous forwarding

We need to increase maximum amount of simultaneous forwarding. As of right now, we are limited on how many can be on the list at once and it forces us to input each name and number daily.
Guest about 2 years ago in RingCentral Admin Portal 2 Under review

Enable multiple Automatic Voice Recording Announcements

We have multiple companies which use a single Ring Central account - and they each wish to have the ability to have a different automatic voice recording announcements. Currently - we only have the option to use one Automatic Voice Recording annou...
Zak Pole over 1 year ago in RingCentral Admin Portal 0 Under review

Disable domestic calling for digital lines

Please enable the capability to turn off domestic calling for US numbers who just wants their users to call international numbers.
Mervin Cuneta 5 months ago in RingCentral Admin Portal 0 Under review

allow "forward voicemail messages to email" in the app & mobile app, not just in the online account

https://support.ringcentral.com/article-v2/Forward-Voicemail-Messages-to-Email-in-the-RingCentral-Online-Account.html?brand=RC_US&product=RingCentral_MVP&language=en_US This is a very useful thing, but it's not available in the Ring Centra...
Susan Liebeskind 5 months ago in RingCentral Admin Portal 0 Under review

Ring Central Queue Manager

Would like to have a Read Only Option for all Features that the Queue Managers have.Giving them the capability to View but not make any changes.
Newton Sloan 11 months ago in RingCentral Admin Portal 0 Under review

voicemail email notification retrieval after 2 months

Hopefully, you will include this feature so that the email notification can be retrieved even in the past 3 months already. This will be beneficial to our business, so that we can monitor the calls of our employee
Ronald A 5 months ago in RingCentral Admin Portal 0 Under review

Add users to multiple call queues at a time

We have almost 30 providers at our healthcare center and each one is a call queue so medical staff can login and answer calls. When we bring a new medical assistant on board, I have to go to each of the 30 call queues one at a time and add the new...
Heidi Huebner over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to change the times the prompt is played if caller enters no action

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
Island Practice Management 11 months ago in RingCentral Admin Portal 0 Under review

Report about the busiest times of day for inbound calls

Hello I am looking to find the busiest times of day for inbound calls to a specific cue. Can you help me find that report please? I am looking to overlay 30 days worth of call data on top of itself to see when my busiest call times are in a day.
Jenny Remolacio almost 2 years ago in RingCentral Admin Portal 1 Under review