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Retrieve Deleted Recording

I would greatly appreciate it because it would be helpful moving forward, especially when we do not think we would need the recording and then months later it is needed.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Activate Bulk Generic Extenions

My Company uses Generic Extensions for the majority of the phones in the office. If the generic extensions are not activated you can not look for them in the Web app and you have to know the direct extension. This will allow for all the generic ex...
Austin Young almost 2 years ago in RingCentral Admin Portal 0 Under review

Paging System Activate on After Hours call to grab Employees Attention

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...
Zach Hite almost 2 years ago in RingCentral Admin Portal 2 Already exists

Locate a User/Extension to see if they are associated with a Call Queue

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Memos on audit log

I would like to be able to post a memo on the audit log after I make a change. This would be useful to notate why changes were made for others looking back in the future
Justin Gord almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow SSO password in change Password/PIN Prompt In the admin portal

Steps to reproduce: Login to online portal click on settings>user details>change password There is a prompt to enter the password, which is the non-SSO password allow option to use SSO password in there we do not want to enforce SSO because ...
Rodolfo Sasabo almost 2 years ago in RingCentral Admin Portal 1 Under review

Way to mark/list specific numbers as Masked

Currently, the only way to mask numbers is by creating a customized role for users and masking their numbers that way. Instead, there should be an option or a feature to list specific numbers as Masked rather than creating a role for it
Hannah Tieu almost 2 years ago in RingCentral Admin Portal 0 Under review

Voicemail Notifications/Voicemail Greeting access

Provide a way to prevent users from changing their voicemail notification to a non-company email address. Our understanding is that if we turn this access off, it also removes their access to record their voice mail greeting. Our concern is that a...
Mallory Garcia almost 2 years ago in RingCentral Admin Portal 0 Under review

Send .wav file from RC phone system via SMS

Send .wav file from RC phone system via SMS
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo almost 2 years ago in RingCentral Admin Portal 0 Under review