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RingCentral Admin Portal

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Beta Testing of Portal Enhancements

Offer the option to beta test new features, admin portal additions, modifications, or enhancement prior to releasing the change.
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

Documentation Support

Actively offer and recommend “compliance” services to assist with configuration documentation, risk assessment, key controls, etc. to assist highly regulated customers overcome internal obstacles and drive broad adoption.
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

Retention period for fax, IM and SMS message suggestion

Allow retention period for fax, IM, SMS messages to be set to “zero” and require delivery via email (or at least retention as short as 24 hours)
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

RingCentral Office Call Recording

Allow call recording to be enabled or disabled by user or group instead of an account level setting
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

Add the recipient number to email notifications

In the SMS/Missed Call/Fax messages please include the number that it was sent to. In the case of Company Message recipient its impossible to interpret who the message is intended for without signing into the app or Web admin center in some cases.
Brian Niewohner over 1 year ago in RingCentral Admin Portal 3 Under review

Option to bulk download or forward voicemail to an email address in admin portal

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.
Radney Porcioncula over 1 year ago in RingCentral Admin Portal 1 Under review

I want to be able to tell if someone has viewed a text message

This would be helpful to see if the SMS has already been seen by another user.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Reference number on sent fax

Hi, There should be some sort of auto generated reference number on sent fax from which it can be tracked. When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow user extension to route call to a paging extension

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

recovery folder for deleted SMS

can we add a recovery folder or deleted folder for SMS via RC app or online account
John Ramirez over 1 year ago in RingCentral Admin Portal 1 Already exists