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RingCentral Admin Portal

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Bulk Edit Phone Number Information

It would be beneficial to download all Numbers and bulk edit the Names in a spreadsheet then upload the changes. One by one takes too much time. Would help organize the account.
Sherri Powers 6 months ago in RingCentral Admin Portal 0 Under review

Ability to Bulk Edit More Features

I think it would be easier to be able to download more items do bulk edits and the re-upload it. I know you can do it with users but there are some features that isn't on the form to bulk edit. Fore example. Would be nice if you can add the notifi...
Sherri Powers 6 months ago in RingCentral Admin Portal 0 Under review

Search for specific numbers when adding number

Currently, when adding a new local number to the account via admin portal there is no way to search for a specific number. Instead you must view all available numbers and refresh or go through a list. It would be more convenient to have the abilit...
David Rodriguez 11 months ago in RingCentral Admin Portal 0 Under review

Customizable password policies

Plain and simple, a check box or something that forces all users in the organization to adhere to a password policy. I.E. forcing password changes after 3-6 months, complex passwords only, ETC.
Gaege Rivera - 1603 11 months ago in RingCentral Admin Portal 0 Under review

Remove the intro/greeting and hold music when a caller calls a direct line

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...
Alex Ihrke 11 months ago in RingCentral Admin Portal 1 Already exists

add a phone without attaching it to a user.

We are adding a large number of users and phones. It would far quicker and simpler to be able to add the phones in bulk or individually on one page and the assign them to users.
Ian Stanton 11 months ago in RingCentral Admin Portal 1 Under review

Bulk Download of voicemail via zip on the admin portal and voicemail text view on the messages tab when mouse is hover to the hyperlink under the phone number

We should be able to get the call details along with the audio download as a zip file that should be an option with the bulk download The columns on the messages pages needs to be re-evaluated for length as the number is cut off but there is a ton...
Jennifer DeGuzman almost 2 years ago in RingCentral Admin Portal 0 Under review

Visibility of Peak Hours in Analytics

It is helpful if we can see the peak hours of our company in analytics
Ralph Reyes 6 months ago in RingCentral Admin Portal 0 Under review

Screening, Greeting & Hold Music Directory Change

I would like to the ability to change the Screening, Greeting & Hold Music for my entire directory at the same time instead of extension by extension.
Bro. Everett Bond 6 months ago in RingCentral Admin Portal 1 Under review

Limit login to ONLY certain phone numbers on the account (Such as the main company number).

After speaking to a Contact Center Engineer, it is my understanding that you are able to log into RingCentral.com using ANY phone number assigned to Auto-Receptionist and a valid extension. Please limit either the ability to log into RingCentral.c...
Robert Rodecker 6 months ago in RingCentral Admin Portal 0 Under review