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RingCentral Admin Portal

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Ability to assign International Dialing Country by Country Access by Role

Provide functionality to create roles in the system and give different roles access to call different countries. For example Role 'South American Team' can only call South American countries, but no other countries.
Annette Fortune about 1 year ago in RingCentral Admin Portal 1 Under review

RC Support should have the capability of retrieving number/s from a disabled account

RC Support has the capability of retrieving number/s from a disabled account
Radney Porcioncula about 1 year ago in RingCentral Admin Portal 0 Under review

Time Clock

Clocking in and Out through Ring central
Guest about 1 year ago in RingCentral Admin Portal / RingCentral Web/Desktop App 2 Under review

Option to block, filter, and allow certain emails from specific sources for email to fax

We experienced an event where multiple fax confirmation email was received and it was not initiated by anyone in the office. We were hoping to block any emails from a different source. Ex. allow emails from Outlook only, Google, Etc.
Roland Angoluan about 1 year ago in RingCentral Admin Portal 0 Under review

Add feature of knowing IP ADDRESS OF CALLER TO BLOCK SPAM CALLS

We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Record Calls Based on Department

We have different roles set up, for example Sales. We would like the to be able to listen to all sales calls but no other recordings.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Call Queues set on Simultaneous are able to answer more then one caller.

Call queues are able to see all unanswered clients and answer multiple clients at a time by putting the pervious client on hold to answer the next client.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Include Billing Details in the user report when exporting

The user list export only includes Cost Center name today. It would be helpful to include the Billing Details from the cost center in that report.
Bob Cupit about 1 year ago in RingCentral Admin Portal 0 Under review

Call integration with TekMetric

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!
Guest about 1 year ago in RingCentral Admin Portal 2 Under review

Customer would like to be able to Bulk Change IVR hours of operations, etc. settings for 500+ stores in RC Office.

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.
Victor Rey about 1 year ago in RingCentral Admin Portal 0 Under review