RingCentral Admin Portal

The customer wants the callers to enter direct extension numbers even if the IVR Menu is set up. Wants to set up a greeting for the callers to hear that they can enter the extension number or additional key press options.

I need to download the Download Adoption & Usage page as PDF. The performance report is no way near in depth as the Adoption & Usage page.

It would be beneficial to download all Numbers and bulk edit the Names in a spreadsheet then upload the changes. One by one takes too much time. Would help organize the account.

I think it would be easier to be able to download more items do bulk edits and the re-upload it. I know you can do it with users but there are some features that isn't on the form to bulk edit. Fore example. Would be nice if you can add the notifi...

EVERY POOR SUBSCRIBER WHO IS ASKED TO REGISTER WOULD BENEFIT FROM THIS.

We would love if instead of setting business hours for the phones to switch to the night menus if we could hit the do not disturb button at night and it would automatically go to our night options. When we are in the office it varies on when we le...

It is helpful if we can see the peak hours of our company in analytics

I would like to the ability to change the Screening, Greeting & Hold Music for my entire directory at the same time instead of extension by extension.

After speaking to a Contact Center Engineer, it is my understanding that you are able to log into RingCentral.com using ANY phone number assigned to Auto-Receptionist and a valid extension. Please limit either the ability to log into RingCentral.c...

It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes