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RingCentral Admin Portal

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Screening, Greeting & Hold Music Directory Change

I would like to the ability to change the Screening, Greeting & Hold Music for my entire directory at the same time instead of extension by extension.
Bro. Everett Bond 6 months ago in RingCentral Admin Portal 1 Under review

Limit login to ONLY certain phone numbers on the account (Such as the main company number).

After speaking to a Contact Center Engineer, it is my understanding that you are able to log into RingCentral.com using ANY phone number assigned to Auto-Receptionist and a valid extension. Please limit either the ability to log into RingCentral.c...
Robert Rodecker 6 months ago in RingCentral Admin Portal 0 Under review

Unlimited Toll Free Minutes

It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes
James Peterson 6 months ago in RingCentral Admin Portal 0 Under review

View/Export all extensions in a single screen/report

When looking for an available ext for a new team member, we have to check the "Users with Extensions" and the Groups section under Phone Systems. It would streamline things if there was a single screen or report that can be pulled showing all assi...
Jessica Burdette 6 months ago in RingCentral Admin Portal 0 Under review

service notification email address

Admin should be able to set email address that service notification are sent too. Right now it defaults to user details and the preferred address for notifications may be different. Also, a different address may already be in use with different ac...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

In reporting, show who in a group answered a call.

Allows managers to see who in their department, is or isn't taking calls.
Kim Griffin 6 months ago in RingCentral Admin Portal 1 Already exists

Allow anyone to begin and host video meetings

I want for anyone in my team, who has access to a recurring weekly meeting, to be able to begin it. I am admin for my company so I often am scheduling meetings but don't necessarily want to be hosting every one. It would be preferable if the first...
Finch Livesley-James 11 months ago in RingCentral Admin Portal 0 Under review

Disable User Greetings for internal calls

When calling internally, have an option to disable user greetings.
209 IT Desk 11 months ago in RingCentral Admin Portal 0 Under review

Log that shows when they turn their phone on DND, turn it back to available status

Log that shows when they turn their phone on DND, turn it back to available status.
my call queue 6 months ago in RingCentral Admin Portal 0 Under review

Give capability to have rotating marketing messages for hold & call transfer custom ringing.

It would be very nice to be able to share different marketing message with every client that calls in and to rotate through a list of different marketing messages so if a client calls in multiple times they hear different messages each time giving...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review