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RingCentral Admin Portal

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Audit trail to show SSO login attempts

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Being able to change the default extension

Being able to change the default prefix for extensions, right now, extensions are based of what numerical prefix was initially chosen, IE if your first extension was 605999, subsequint extensions are 60XXXX with no ability to change the prefix. We...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Ringcentral should have a global push option where i can change all of the users settings at one time.

such as the time zones, the main call out number etc. etc... this is very pertinent in the way big orgs work. please make this happen.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

The ability to manually refresh data in ringcentral analytics

I want to do this when I run into issues and doing some test
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

allow changes to meeting e-mail template

The template for the ring central e-mail invitation can not be edited, except one produced. Allow the edit to customize the e-mail to your company and wording. A no brainer if you are trying to customize the service!
John Macleod over 1 year ago in RingCentral Admin Portal 1 Under review

Increase permitted email accounts to send fax to 50 accounts for fax via email.

To have more email accounts permitted to send fax via email.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Generic Key Presses

My company would like an option to change the "#" key to where it reads out a personalized directory. Right now, the "#" and "*" key only have 3 generic menu options.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

The call recording should get start as soon as the call hits the Ringcentral portal, say company site.

.In this way, we would be able to analyse the caller's experience in missed calls more relatively and will help solving the issues related to minimize the missed calls.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call Log differentiate between READ and UNREAD calls

When there are a lot of phone calls, and for quality and training purposes you are monitoring the calls, and it is very hard to keep track of which phone call you already monitor, and where you up to. SOLUTION will be to differentiate between read...
Israel Lundner over 1 year ago in RingCentral Admin Portal 1 Under review

Beta Testing of Portal Enhancements

Offer the option to beta test new features, admin portal additions, modifications, or enhancement prior to releasing the change.
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review