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RingCentral Admin Portal

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Outbound Fax Cover Page Info Profiles

Now that I have two offices in two different US states, I need to be able to select which fax number I'm faxing out from. Each fax number can have its own specific Cover Page Info. To fax out from an email, perhaps I could type either xxxxxxxxxx@r...
Nick Wheeler over 1 year ago in RingCentral Admin Portal 0 Under review

I need to set the maximum number of callers in a queue to 2

The lowest minimum number of maximum callers in a queue is 5 (cannot select below this) I need to set that as a maximum of 2 but cannot. Please add 2 as an option there.
Casey Young 5 months ago in RingCentral Admin Portal 0 New

Add 340 Area Code (US Virgin Islands) as Available for Purchase thru Admin Portal

We have customers in the US Virgin Islands (area code 340), which requires us to be able to dial locally in order to provide support.
Rakesh Mistry about 2 years ago in RingCentral Admin Portal 1 Under review

Send unknown callers to voicemail

It would be extremely helpful to send incoming calls that do not have a phone number, or any callers not listed in company or personal contacts, to be sent directly to voicemail. That way we do not get bothered by spam calls, but if call is legit,...
Timothy Toben over 1 year ago in RingCentral Admin Portal 0 Under review

Allow for Modification of Voicemail email notifications.

It would be nice to customize the email sent when a voice comes in, we use this for email to case and structuring this would give us more flexibility.
Anne Sullivan 11 months ago in RingCentral Admin Portal 0 Under review

Permit ability to block external callers from calling to Limted Extension

Some customers are using Limited extensions as internal users and only want internal users able to call to Limited extensions . ( ie School Classroom scenario )
Ron Archibald about 2 years ago in RingCentral Admin Portal 2 Under review

Reports to generate the caller id number set up for all users

Wants to have an available reports that will show the caller id number set up for all users
Khalee Si 5 months ago in RingCentral Admin Portal 0 New

Individual contact listings per site code

Require the ability to provide each site code with their own contact directory listing either based on extension grouping based on site code or department groups. Allows for cleaner contacts when utilizing multiple sites.
Anton van der Walt 11 months ago in RingCentral Admin Portal 1 Under review

Add a Count to Call Reports

Please add numbers to the Call Report to count each call. And a total (showing ## of ##) and give the option to show 10, 25, 50 or all on a page.
Aaron Hollander almost 2 years ago in RingCentral Admin Portal 0 Under review

Capsule CRM integration

most CRM software and applications seem to be integratable with Cloudphone, but CaspuleCRM seems to be excluded, it is even suggested and offered by UK government for help to grow scheme.
Website Haycock 11 months ago in RingCentral Admin Portal 1 Future consideration