RingCentral Admin Portal

We have a few Limited Extensions that we would like to deny outside dialing on, but have no way to restrict them to dialing just in-house extensions. It would be great if we could assign a custom role to Limited Extensions.

As it is, you can only re-enable it once it's turned off, but once it is turned back on, customers are not able to turn it off again. It would be easier for customers to have the freedom to do so permanently, Especially when it is unclear which se...

Disable the new call beeping notification sound for mobile and desktop app users.

We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...

I would greatly appreciate it because it would be helpful moving forward, especially when we do not think we would need the recording and then months later it is needed.

My Company uses Generic Extensions for the majority of the phones in the office. If the generic extensions are not activated you can not look for them in the Web app and you have to know the direct extension. This will allow for all the generic ex...

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.

I would like to be able to post a memo on the audit log after I make a change. This would be useful to notate why changes were made for others looking back in the future