RingCentral Admin Portal

Useful for owners of a company to see/monitor texts for multiple extensions. Used to be able to log into two different extensions using RC app and app with the phone until the phone app was deleted. Not every business owner carries laptop with them.

Please add the functionality to omit a fax cover page regardless of the email subject line being blank or not. This is a problem for large-scale email to fax operations and is hindering our ability to fully migrate certain labs to the RingCentral ...

Ability to change or customize the Play Announcement

Allow call recording to be enabled or disabled by user or group instead of an account level setting

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.

PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.

Currently, SMS and fax email notifications for non-assigned/non-direct telephone numbers are emailed to the email address that is set in the RingCentral operator extension. The only way to redirect those email notifications is to change the email ...

Very important to determine hold times..

Currently there are far too many steps for the Admin to go through to review voicemail messages left for the other users. The current system is difficult and time consuming for the Admin who often wears a number of hats in addition to monitoring c...

Audit changes to settings like Directory Integration, currently changes to this setting aren't audited