Skip to Main Content

RingCentral Admin Portal

Showing 997

Allow admin/owner of company to transfer between extensions with ease for monitoring text without having to log in or out to possibly miss a text. Or, show email of text to AND from extension, not just incoming texts. Not every business owner carries phone and laptop with them to access two extensions at once.

Useful for owners of a company to see/monitor texts for multiple extensions. Used to be able to log into two different extensions using RC app and app with the phone until the phone app was deleted. Not every business owner carries laptop with them.
EG Care almost 2 years ago in RingCentral Admin Portal 1 Under review

Omit Fax Cover Page regardless of email subject line

Please add the functionality to omit a fax cover page regardless of the email subject line being blank or not. This is a problem for large-scale email to fax operations and is hindering our ability to fully migrate certain labs to the RingCentral ...
Brett McVay almost 2 years ago in RingCentral Admin Portal 0 Under review

Customize Play Announcement

Ability to change or customize the Play Announcement
Jessa Remo almost 2 years ago in RingCentral Admin Portal 0 Under review

RingCentral Office Call Recording

Allow call recording to be enabled or disabled by user or group instead of an account level setting
Rona Orenstein almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow user extension to route call to a paging extension

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Calendar View

PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.
Sheila Weymiller about 1 year ago in RingCentral Admin Portal 1 Needs more information

Directing operator email notifications for non-assigned or non-direct telephone numbers

Currently, SMS and fax email notifications for non-assigned/non-direct telephone numbers are emailed to the email address that is set in the RingCentral operator extension. The only way to redirect those email notifications is to change the email ...
Nathan Medema about 1 year ago in RingCentral Admin Portal 0 Under review

Report - KPI of calls On Hold for a period of time.

Very important to determine hold times..
Danny Lampel about 1 year ago in RingCentral Admin Portal 0 Under review

the ability for Admin to review voicemail for sub-users in the Call Log along with the recordings

Currently there are far too many steps for the Admin to go through to review voicemail messages left for the other users. The current system is difficult and time consuming for the Admin who often wears a number of hats in addition to monitoring c...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Audit changes to settings like Directory Integration

Audit changes to settings like Directory Integration, currently changes to this setting aren't audited
Guest about 2 years ago in RingCentral Admin Portal 0 Under review