RingCentral Admin Portal

If in any case can we an Operator can be shared to multiple extension or call queue since some provider is using this kind of process

Currently, Mitel BB424 is not compatible with Mitel IP485G. Hoping that the device can be provision with Mitel IP485G in the future.

A report in the Admin portal to track toll-free number usage against purchased billing plans purchased/ I would prefer to be proactive than reactive when purchasing billing plans for toll-free usage.

Hello, could it be possible to get reports for calls for the past 12 months?

This would be helpful to see if the SMS has already been seen by another user.

They way RC sends notifications to a users mobile phone/sms is being phased out by the carriers. You can no longer send SMS message by emailing #####@vtext.com. The same goes for T-Mobile and I suspect other carriers. The delivery needs to be a mo...

We need the ability to create a DND override list. In a classroom a teacher will put their phone on DND. The front desk cannot contact this teacher when they are on DND. In an emergency certain staff should be able to call or page a user even if t...

The ability to have "hold" music and "transfer" music while a call is being transferred out or until the call is picked up similar to the current ability of call handing in the call ques yet in the custom IVR.

Recently, while removing 37 DID phone lines from our premium web portal, there was 2 options, 1. Hold line and move to unassigned area. 2. Release and remove line. The 2nd option leads us to believe we are no longer liable. You should add language...

Every phone system since the 90's had a feature to send a global or mass voicmail message to all phones or a group of user's . I would like to add this feature, since many have physical phones and text messaging isn't an option. It is a significan...