Skip to Main Content

RingCentral Admin Portal

Showing 1076

Case Portal - Filter Capabilities on Headers - Case Status

I would LOVE to go into my case portal and be able to filter on the case headers so I can exclude duplicate/closed cases. I always have to sort to get the most recent cases at the top so I can monitor ACTIVE ongoing cases
Elizabeth Witte about 1 year ago in RingCentral Admin Portal 0 Under review

Voicemail Notifications/Voicemail Greeting access

Provide a way to prevent users from changing their voicemail notification to a non-company email address. Our understanding is that if we turn this access off, it also removes their access to record their voice mail greeting. Our concern is that a...
Mallory Garcia about 2 years ago in RingCentral Admin Portal 0 Under review

Send .wav file from RC phone system via SMS

Send .wav file from RC phone system via SMS
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Show Where Email is assigned if trying to Add Email to an Extension

Currently, if you attempt to add an email as a fax sender, and that email is assigned to another extension, there is no way, other than to manually check every extension to find that email address. This is daunting when you cannot export all exten...
Donnie Brewer about 1 year ago in RingCentral Admin Portal 0 Under review

Export of all Fax User Data

The ability to export all fax user data is needed to avoid having to manually view the data through the users. Currently, the export only shows the main user data, but not any sub-user data of those who are configured to send and receive faxes or ...
Donnie Brewer about 1 year ago in RingCentral Admin Portal 0 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo about 2 years ago in RingCentral Admin Portal 0 Under review

Make the service portal mobile-friendly

(service.ringcentral.com) For call queue management, this is where you go to retrieve voicemails and missed calls. The full-sized web page means you are scrolling back and forth to see what's on it. Please make it detect when you are on a mobile d...
Paul Viellieux about 2 years ago in RingCentral Admin Portal 0 Under review

Add feature of knowing IP ADDRESS OF CALLER TO BLOCK SPAM CALLS

We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Add quick search to know which CALL QUEUE a user belongs to.

This is important for accounts with 20 call queues, to hundreds. Some users are members of more than one call queue. It is tedious to go to each call queue and check the members if a user is one of them.
Rodolfo Sasabo about 2 years ago in RingCentral Admin Portal 0 Under review

The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps (unapproved) within the RC App

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...
Brad Baggett about 2 years ago in RingCentral Admin Portal 0 Under review