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RingCentral Admin Portal

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Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

Our tenant is SSO only and a terminated user has their Call Log Email Delivery on and we are unable to log in as the user to turn it off due to SSO only. Disabling the user does not stop the email from being deliver neither. We cannot delete the u...
Jerry Be 11 months ago in RingCentral Admin Portal 1 Under review

Add Public Holidays into the Call Queue Schedule

I understand that we have custom rules in place but when you are a big organisation with multiple call queues in different time zones the config can become a mess. We have simplified our call queues by using the overflow features instead of custom...
Damian Kopacki 7 months ago in RingCentral Admin Portal 0 Under review

Line of Business Analytics - add "Last Month To Date" as a preset date

Please update "preset" date ranges to include Last Month To Date option
Danielle Schrader 15 days ago in RingCentral Admin Portal 0 New

Refresh button on LOB Analytics

Create a button that would allow you to refresh the data without changing the dates
Danielle Schrader 15 days ago in RingCentral Admin Portal 5 Under review

tool that can download a fax for specific numbers into a shared folder located on an on-premise server

A tool that can download a fax for specific numbers into a shared folder located on an on-premise server
Ralph Reyes 15 days ago in RingCentral Admin Portal 0 New

linking analytics on company website

linking analytics on company website
Jonas San Luis 15 days ago in RingCentral Admin Portal 0 New

Bulk Assign Inventory Numbers

Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.
Sherri Powers 15 days ago in RingCentral Admin Portal 0 New

Increase SMS Allocation

Please consider increasing the sms allocation. Unlimited sms has been downgraded to a very limited allocation which is not enough and we have to pay extra if we go over when we sign up for unlimited and other carriers still has unlimited sms feature.
RingCentral Tester 16 days ago in RingCentral Admin Portal 0 New

Operator Extension for main number

Hi team, Please have a feature for company main number that can be received multiple user extension
company . 29 days ago in RingCentral Admin Portal 0 New

Filter to Function for SMS Log Reports

The SMS log filter is already an active option on the Admin Portal however, the feature is not functioning correctly. Even if a number is searched, the results wouldn't change. Even if the filter for inbound or outbound is selected, same thing hap...
Jorge Mico 29 days ago in RingCentral Admin Portal 0 New