RingCentral Admin Portal

Our tenant is SSO only and a terminated user has their Call Log Email Delivery on and we are unable to log in as the user to turn it off due to SSO only. Disabling the user does not stop the email from being deliver neither. We cannot delete the u...

I understand that we have custom rules in place but when you are a big organisation with multiple call queues in different time zones the config can become a mess. We have simplified our call queues by using the overflow features instead of custom...

Please update "preset" date ranges to include Last Month To Date option

Create a button that would allow you to refresh the data without changing the dates

A tool that can download a fax for specific numbers into a shared folder located on an on-premise server

linking analytics on company website

Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.

Please consider increasing the sms allocation. Unlimited sms has been downgraded to a very limited allocation which is not enough and we have to pay extra if we go over when we sign up for unlimited and other carriers still has unlimited sms feature.

Hi team, Please have a feature for company main number that can be received multiple user extension

The SMS log filter is already an active option on the Admin Portal however, the feature is not functioning correctly. Even if a number is searched, the results wouldn't change. Even if the filter for inbound or outbound is selected, same thing hap...