RingCentral Admin Portal

Columns in the call logs of the we portal is fixed and cannot be changed. Hope there's a way to customize or arrange the columns reflected in the call logs.

I would like to have the option to Reset or Disable an account where the user never completed the invite to setup their account. Currently We can only delete those accounts

You destroyed call handing and management with the latest changes. Takes too long to find what selection you need to make a change. Previously, to change the number of rings, forward to another extension or phone, you could make the change in thre...

We are a school using this VOIP system and when our internet goes down we don't have a way for parents to contact us. I think there should be a call-forwarding feature that you can set up if your internet goes down so that your calls can be forwar...

When creating a new user, the welcome email does not provide the site number. Instead, it is showing the main company number. Can we have an option when creating a new user, add the site number to the welcome email.

Adding keypress zero to a User extension

Ability to add customer columns in Live Reports Dashboard

On the Call Queue Ability to Send the Caller to An External Number for Essential Plan

Once you have added a custom cover page in the RC app we need to be able to set the default cover page as the default in the RC Admin portal. Speaking with support they said this can not be done currently.

It would be great to be able to sync email address, phone number and extension with a user's AD properties.