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RingCentral Admin Portal

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Send Fax to multiple extension/recipient

is it possible to consider having a feature wherein faxes can be sent to multiple extensions instead of just the operator extension
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Changed Order of Desktop/Mobile App under Call Forwarding

I want to change the order for Mobile and Desktop instead of putting it in Order 1 in default, if we can put it in Order 2 or 3.
Guest almost 2 years ago in RingCentral Admin Portal 3 Under review

Ability to hide entries in the directory

Senior execs do not always want there numbers known to a wider audience
Gary Burton about 2 years ago in RingCentral Admin Portal 2 Under review

Detailed Call Log; please add the ability to select multiple extensions.

Detailed Call Log; please add the ability to select multiple extensions. This would aid in the use of call logs. It give admins the option to look at groups and user at the same time.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Add the software version on the portal

Add software version on portal so you would know when the portal is updated
Gary Burton about 2 years ago in RingCentral Admin Portal 2 Under review

Call Queue Members able to access CQ voicemail

We think it would be beneficial to streamline the way CQ members can listen to voicemail that comes in to the queue. I opened a chat and they said the only way is for the user to have admin privilege's but that would give them more access than we ...
Marc Mascarenhas 5 months ago in RingCentral Admin Portal 0 Under review

Centrally backup SMS/MMS messages in Archiver

I would like the ability to centrally backup/archive SMS and MMS messages for Documentation, Audit, and Compliance purposes (HIPAA) using Archiver. We already have the ability to centrally backup call recordings and messages but not SMS. In Health...
Marty Upton 6 months ago in RingCentral Admin Portal 0 Under review

Rate Center Changes

It is confusing to get a number from a different area that reflects that it is local when it is not close the impacted area. For example, the area codes 608 and 715 will reflect that they belong to Green Bay even though they are not, they just hap...
Brian Miller 6 months ago in RingCentral Admin Portal 0 Under review

Notification for threshold on data retention.

We'd like to receive a notification once you are nearing/reached your limit for data retention for better management of data. Possible scenarios: Keeping track of auto recorded calls that are about to be deleted. Managing cloud/computer storage.
Jairus Candelaria 6 months ago in RingCentral Admin Portal 0 Under review

See a user's CQG membership from their extension settings

It would be nice to be able to look at a user's extension settings and see what CQG's they belong to as well as if they have been set as the VM recipient for any of their CQG's. It would be helpful to see this from their extension settings before ...
Paul Carmichael 6 months ago in RingCentral Admin Portal 0 Under review