RingCentral Admin Portal

It would be helpful if we could set some kind of presence alert that notified us when a user becomes available. If we are trying to connect with another team member that is on the phone, we have to constantly check back to see if they're still on ...

Yealink Softkey Programming Should Be Available in the Admin Portal

Customer needs to implement feature where voicemail transcription for RC AU account uses AU format, not USA format which the system uses by default

We would like an option after the caller goes to voicemail to select a key number like 0 to go back to an extension or group. Sometimes callers do not want to leave a voice and be transfered back to the someone else that can help them.

We just purchased and deployed Cisco's 8851 phones to our entire company from Spectrum, programmed/supported by Ring Central. After 3+ weeks of working with our IT department trying to figure out how to get our company logo on the wallpaper of the...

Allows to connect the call on a extension on the IVR once customer don't press any key.

We'd like to see a feature in Avaya Cloud Office where Super Admins could create an administratively managed contact list that would be available to all users system-wide. As an example, a human services agency using Avays Cloud Office could find ...

RingCentral supports at this time only UDH concatenation hence most of the multipart messages from TMO to 10dlc numbers will come as individual messages rather than one long text as well and sometimes these messages will be out of order. T-Mobile ...

When you get approval from the carrier for the port this arrives in an email but the portal is not updated. I need to search out the email when looking at the portal to figure what is really happening.

Having the scheduled port date on the portal would be helpful to be able to address the ones that are scheduled sooner but, again, I have to click on each one to figure out when they are scheduled.