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RingCentral Admin Portal

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Reset Password Option for by one push button

Customer want to have a option to Reset Password for all user extensions or Call Queue Extension with One Reset Password Button .
Armien Lanuzo over 1 year ago in RingCentral Admin Portal 0 Under review

report where you can see how many calls are coming into a call queue and who is answering the call. And how calls are being answerd by each ext in the call queue

report where you can see how many calls are coming into a call queue and who is answering the call. And how calls are being answerd by each ext in the call queue
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Force caller to hear entire IVR menu prompt

Callers often just press any random button (usually 1) just to get to the next menu, as they're just trying to press any buttons they can to be connected with a human. This causes a HUGE problem with the company trying to intelligently route calls...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to assign International Dialing Country by Country Access by Role

Provide functionality to create roles in the system and give different roles access to call different countries. For example Role 'South American Team' can only call South American countries, but no other countries.
Annette Fortune over 1 year ago in RingCentral Admin Portal 1 Under review

RC Support should have the capability of retrieving number/s from a disabled account

RC Support has the capability of retrieving number/s from a disabled account
Radney Porcioncula over 1 year ago in RingCentral Admin Portal 0 Under review

Time Clock

Clocking in and Out through Ring central
Guest over 1 year ago in RingCentral Admin Portal / RingCentral Web/Desktop App 2 Under review

Option to block, filter, and allow certain emails from specific sources for email to fax

We experienced an event where multiple fax confirmation email was received and it was not initiated by anyone in the office. We were hoping to block any emails from a different source. Ex. allow emails from Outlook only, Google, Etc.
Roland Angoluan over 1 year ago in RingCentral Admin Portal 0 Under review

Add feature of knowing IP ADDRESS OF CALLER TO BLOCK SPAM CALLS

We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Record Calls Based on Department

We have different roles set up, for example Sales. We would like the to be able to listen to all sales calls but no other recordings.
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Call Queues set on Simultaneous are able to answer more then one caller.

Call queues are able to see all unanswered clients and answer multiple clients at a time by putting the pervious client on hold to answer the next client.
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists