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RingCentral Admin Portal

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Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes.

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. I have certain users who prefer to have professionally recorded voicemail Outgoing Messages. I wish we could assign those sound files in the Prompts L...
Mike Fish over 1 year ago in RingCentral Admin Portal 0 Under review

How to stop robo caller

We have just switched to Ring Central, but we are receiving robo calls like hell.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

As a phone service you should have someone available to talk on the phone to service a company trying to pay you for SMS

I am trying to talk to someone at ring central and cannot get anyone and cannot find a way to pay for SMS services etc.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Separate Onboarding Track for Small Business - One Owner User

One can appreciate the robust nature of your platform that appears to be scalable. But is it? When was the last time you checked your training/university platform for onboarding the sole-proprietorship use case? Please review your platform for use...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

need to have more than 10 call forwarding to third party number

info@carolinareach.com need to have more than 10 call forwarding to third party number for after hours
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Queue Management Reports - Improved Analytics

RingCentral office should make it clear on the Admin portal what it can and cannot do for subscriptions and recurring reports for Queue Management. It seems like a very simple function that should have been included as part of the reporting analyt...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Audit Trail should include changes made to meetings account settings

We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings
Sharon Basinger over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to hard-code / specify the name for the welcome email instead of using the Admin User's name in Service Web

At present users are receiving emails from an admin's name they do not recognise and it does not look professional (almost spam). Please allow us to hardcode the name within the email so it looks more familiar. E.g. Hi xxx Your IT Team are invitin...
Ty Stephens over 1 year ago in RingCentral Admin Portal 0 Under review

Requesting feature to add more that 3 members to a ring group and to ring at the same time

Requesting feature to add more that 3 members to a ring group and to ring at the same time
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls - steve.main@bissell.com
Ryan Resultay over 1 year ago in RingCentral Admin Portal 0 Under review