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RingCentral Admin Portal

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increase key presses

When a team uses an IVR they're limited to the number of key presses. So, if there's more members on the team, key presses aren't available. Currently, to make this work a person's extension would have to be changed. In my case, the extension is a...
Vera Pantich about 1 year ago in RingCentral Admin Portal 0 Under review

I need an option to prevent users without numbers to make calls outside the organization.

some mobile users who are not supposed to be making calls, but they end up doing so and an additional charge is added to our account, I need an option to prevent that,
Abdulghani Alrasheed about 1 year ago in RingCentral Admin Portal 0 Under review

Add Outgoing Fax via Email

Add Faxes Sent via Email in Avaya Cloud. See attached.
Carissa Sawyer about 1 year ago in RingCentral Admin Portal 0 Under review

RingCentral Portal Transfers: Search by order no or telephone number

When reviewing port orders and transfers in the port (link below), i would like to be able to search by both order number and telephone number. https://service.ringcentral.com/application/company/phoneNumbers/transferredAndVanity/numberOrders
Fraz Hamid about 1 year ago in RingCentral Admin Portal 0 Under review

See list of devices the user has logged in to.

Show all the devices that the user has logged into, including the mobile app on a cell phone.
Peter Norgaard about 1 year ago in RingCentral Admin Portal 0 Under review

Set Incoming Call Ring Duration for Phone Handset using a Template

In User Templates you can ONLY set the ring duration for incoming calls for the Desktop or Mobile App. You cannot set it for a physical phone handset. By default, when a phone is added to a user the incoming call ring duration is set to 4 rings / ...
Huw David about 1 year ago in RingCentral Admin Portal 0 Under review

Sending auto response if fax service will be disabled

Need to send an auto response to the fax senders if we will not be able to receive fax messages
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Suspected robocall / scammer

Why does my phone ring when the system detects a suspected robocaller? Ring will not let the call go through but the phone still rings and is frustrating
Lisamarie Russell about 1 year ago in RingCentral Admin Portal 0 Under review

Voicemail Breakout

The ability to press a button in a voicemail greeting to break out to a specific extension. example:"I am not available to take your call, leave a message at the tone, or press 9 if this is an emergency to be transferred to XXX".
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Add a filtering option that would show who opted in to "receive information on product education, training materials".

For every user, in user details/general tab there is a checkbox that states: "Yes, I would like to receive information on product education, training materials etc." I would like to be able to list all users with this box checked.
Andrzej Pawluś about 2 years ago in RingCentral Admin Portal 0 Under review