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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662

Log that shows when they turn their phone on DND, turn it back to available status

Log that shows when they turn their phone on DND, turn it back to available status.
my call queue 11 months ago in RingCentral Admin Portal 0 Under review

Changing conference call participant codes

We weould like the ability, as administrators, to control the conference call participant codes (length). Currently when you hit change a random 9 digit number is given. We would like to be able to modify this. For example we sold iket o make a fo...
Maurice Escayg over 1 year ago in RingCentral Admin Portal 0 Under review

caller identifier to know if the call is for company a or b

have 2 company under 1 account, some users taking in calls for those 2 company's. it would be helpful if we do have a feature that would tell us if that caller is calling for company a or b.
Vernard Mateo 6 months ago in RingCentral Admin Portal 0 New

Show a template preview

It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help c...
Matt Julian 6 months ago in RingCentral Admin Portal 0 New

Shortcut iPad that auto-dials a number to the RingCentral application

Shortcut iPad that auto-dials a number to the RingCentral application
Richard P 6 months ago in RingCentral Admin Portal 0 New

Create a TAG

Create a tag, so that when I import contacts it is tagged per person who handles that caller/contact.
Patricia Rodriguez 6 months ago in RingCentral Admin Portal 0 New

See what users are a part of Call Queues

From an admin perspective, it would be nice if I could see what call queues a user is a part of. Right now, if I download the entire user spreadsheet, I can see what groups they are in when I open the excel spreadsheet but I don't want to have to ...
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

User Outbound call limit feature

BT Cloud Phone: Users or User Roles Outgoing call blocking feature from BT to external numbers Example: only certain users with a specific role are allowed to call a certain number none BT or RC for that matter Similar to Standar International Rol...
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

The Option to have two caller id names on the same account

The Option to have two caller id names on the same account
Jhonacel Sanchez 6 months ago in RingCentral Admin Portal 0 New

Consolidated Dashboard for Multiple RC Accounts

I own four physical tutoring franchises that now have one combined virtual tutoring center where we service our students online. Since we receive calls and texts from all four numbers, our weekend manager needs three computers and a cell phone all...
Alex Guppy about 3 years ago in RingCentral Admin Portal 3 Under review