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RingCentral Admin Portal

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Unchecked voice messages after a period of time (7 days) get forwarded automatically to another mailbox/email

Just signed up with RC with Teams. Concerned that users/staffs will not check their voice mail, so I'm being asked to switch off this good feature, even though they receive email directly
Phil Minett over 1 year ago in RingCentral Admin Portal 0 Under review

Voicemail Breakout

The ability to press a button in a voicemail greeting to break out to a specific extension. example:"I am not available to take your call, leave a message at the tone, or press 9 if this is an emergency to be transferred to XXX".
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

admin user account that has a different email for smaller businesses

Maybe you can do a write up to your managers and suggest that they come up with an admin user account that has a different email for smaller businesses like myself
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Remove ping noise on chat

can you get this stupid thing to stop making a ping noise every few seconds i cannot record my prompts. this app is so annoying, it makes that noise all the time, i can never leave this site up during the day b/c it continuously makes a beeping noise
Amira Alday over 1 year ago in RingCentral Admin Portal 1 Already exists

Show International calling credits bundle usage on Call Logs

Having a column on Call Logs specifically for calls using up the International Calling Credits Bundle would be a big help. We have over 300 users. 70 of which have global office numbers. It's difficult to keep track of which US extensions are maki...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow login to login.ringcentral.com with Ad blocker enabled

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.
Marty Mullane over 1 year ago in RingCentral Admin Portal 0 Under review

need to download all recordings in our cloud storage for all users at once

need to download all recordings in our cloud storage for all users at once
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Display the caller Id or site name while receiving the call from the site number after business hours

When someone is dial to the site main number after business hours then the super admin or assigned extension user is receiving this call directly but the extension user is not able to identify the caller from which site number he is receiving this...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

call logs view where it shows caller's information

please add a call log feature where it adds caller's information like city, state and zipcode
John Ramirez over 1 year ago in RingCentral Admin Portal 0 Under review

Customer Answering Rules Identification

It would be helpful if when updating Customer Answering Rules that the Rule you are in is identified somewhere on the screen. We have several rules for several locations and when interruptions occur you have to back out to find out which rule that...
Susan Pieroni over 1 year ago in RingCentral Admin Portal 0 Under review