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RingCentral Admin Portal

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Forward recorded message to phone # I specify without having the employees person VM greeting

Allows for the business to have one standard VM
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Option to block calls from Google Adworks

Subscribers that have relationship with Google or a third-party using Google for advertising purposes been having call forwarding issue. Subscribers need to reach back to their advertising vendor or Google directly to disable call forwarding rule.
Wilhelmina Regal almost 2 years ago in RingCentral Admin Portal 0 Under review

Display voicemail last accessed date on portal

The majority of our users use deskphones. To help ensure that all voicemails are attended to in a timely manner it would be helpful if on the RC Portal next to the Msg column if there was a date/time stamp indicating the last time the mailbox was ...
Susan Pieroni almost 2 years ago in RingCentral Admin Portal 0 Under review

Adding new option to accept or do not accept call queue overflow calls using Admin portal page or RingCentral App.

Hello Team, Good day. Requesting to have an option to select Do not take call queue overflow extension/ Take call queue overflow extension from the Admin portal or RingCentral app. It would be great if user has the option to select what call queue...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Timed User Roles

To be able to have timed user roles, i.e. one for the day and one for night. That way we could automatically bar outgoing calls and features for out of business hours for certain extns if required
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Option to Automatically place call queue members to available status

We were hoping to get a feature that will change the extension status to receive queue calls without changing it online or on the app. Certain options can be the following:1. Time specific (ex. Available after one hour or a scheduled shift) 2. Clo...
Roland Angoluan almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes.

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. I have certain users who prefer to have professionally recorded voicemail Outgoing Messages. I wish we could assign those sound files in the Prompts L...
Mike Fish almost 2 years ago in RingCentral Admin Portal 0 Under review

How to stop robo caller

We have just switched to Ring Central, but we are receiving robo calls like hell.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

As a phone service you should have someone available to talk on the phone to service a company trying to pay you for SMS

I am trying to talk to someone at ring central and cannot get anyone and cannot find a way to pay for SMS services etc.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Separate Onboarding Track for Small Business - One Owner User

One can appreciate the robust nature of your platform that appears to be scalable. But is it? When was the last time you checked your training/university platform for onboarding the sole-proprietorship use case? Please review your platform for use...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review