RingCentral Admin Portal

connect to external number directly from the site settings after hours... answering services

Queue managers are the only ones that need access to queue voicemail via the app/browser

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.

We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.

Please add Vanity number functionality. 

8001231234 was added to the account. TELCO OPS confirmed that it is an invalid phone number and should not have been added. The system could have rejected the request from the beginning

please add the company number section tab under all numbers

Currently only having one option for call recording announcement for inbound and outbound calls. I would like a seperate custom annoucement for outbound calls.

Ability to delete user extension even if the activate directory is active on the account

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.