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RingCentral Admin Portal

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Site settings

connect to external number directly from the site settings after hours... answering services
Cory Barnes almost 2 years ago in RingCentral Admin Portal 2 Already exists

Allow more granular control over a call queue

Queue managers are the only ones that need access to queue voicemail via the app/browser
Cory Barnes almost 2 years ago in RingCentral Admin Portal 0 Under review

Limited Controls for Site Manager

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.
Cory Barnes almost 2 years ago in RingCentral Admin Portal 3 Under review

Multiple Auto-Attendants

We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.
Guest almost 2 years ago in RingCentral Admin Portal 1 Already exists

Please add Vanity number functionality.

Please add Vanity number functionality. 
Guest almost 2 years ago in RingCentral Admin Portal 1 Already exists

Invalid Vanity Numbers could have been rejected upon request

8001231234 was added to the account. TELCO OPS confirmed that it is an invalid phone number and should not have been added. The system could have rejected the request from the beginning
Roland Angoluan almost 2 years ago in RingCentral Admin Portal 0 Under review

company number section

please add the company number section tab under all numbers
John Ramirez almost 2 years ago in RingCentral Admin Portal 1 Under review

Separate Outbound Calling Announcement

Currently only having one option for call recording announcement for inbound and outbound calls. I would like a seperate custom annoucement for outbound calls.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Delete user from from the account with active directory

Ability to delete user extension even if the activate directory is active on the account
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Audit trail to show SSO login attempts

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review