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RingCentral Admin Portal

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Suspected robocall / scammer

Why does my phone ring when the system detects a suspected robocaller? Ring will not let the call go through but the phone still rings and is frustrating
Lisamarie Russell over 1 year ago in RingCentral Admin Portal 0 Under review

Better default IVR voice

add a better default IVR voice that can speak more smoothly, naturally, and doesn't rush everything it says
Cory Barnes over 2 years ago in RingCentral Admin Portal 0 Under review

Limited Controls for Site Manager

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.
Cory Barnes over 2 years ago in RingCentral Admin Portal 3 Under review

Please fix audit filters so they work

When you filter in the audit table for "Disabled" you also get the "Enables" This is not operating as intended so it is considered broken. The current solution is to download the list into Excel then further filter out the Enables. ???
Donald Prescott over 1 year ago in RingCentral Admin Portal 0 Under review

add a delegator role

I'd like a delegator role to be made for people who set up a lot of meetings company wide. such as HR and recruiters. the role would just automatically add the user as a delegate for every employee of the company, or for specific branches like the...
Ian Doyle over 1 year ago in RingCentral Admin Portal 0 Under review

Automatically notify administrator when a soft/system limit is about to be reached

We have a large scale deployment of RingCentral and have hit a few system/soft limits in the past. It would be great if admins could be notified in advance of when a limit is about to be reached. This would allow us to log a request to increase th...
Fraz Hamid over 1 year ago in RingCentral Admin Portal 0 Under review

prompt to put pin before dialing out

prompt to put pin before dialing out
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Report of users with RC app or Desktop app

A report that an Admin can run to see how many users have installed the RC or the Desktop app
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Queue voicemails display in chronological order (oldest first) by default setting

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.
Cory Barnes over 1 year ago in RingCentral Admin Portal 0 Under review

Answering multiple calls in the new ring central app

Developers please try to solve the problem as it is not possible to answer multiple phone calls in the new Ring central app, however it is possible to do so in the old phone app, For example if we log into the old phone app the one with the phone ...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review