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RingCentral Admin Portal

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Template library function for SMS

There should be a template library tool for frequently sent texts.
Mike Lasday about 1 month ago in RingCentral Admin Portal 0 New

Bulk Delete of Unassigned Extensions

After bulk delete of user accounts, a pool of unassigned extensions are created. The numbers and licenses are not available for any subsequent bulk user creation because administrators are required to manually click though the delete of each unass...
Jody Ecklund about 1 year ago in RingCentral Admin Portal 1 Under review

The Option to have two caller id names on the same account

The Option to have two caller id names on the same account
Jhonacel Sanchez 16 days ago in RingCentral Admin Portal 0 New

Relocate the chat icon or save button - mobile device

When accessing the portal from a mobile device browser and making changes, we cannot save because the chat icon is in the way.
Jan Santiago about 1 month ago in RingCentral Admin Portal 0 New

Please add the ability to have multiple group managers for a usergroup.

Please add the possibility of having multiple group managers for a user group. This would open up the possibility of having multiple group managers by proxy, for example to make call forwarding for group members in case of illness. I think this w...
Holger Haase 7 months ago in RingCentral Admin Portal 0 Under review

Create Audit Option to know if users use their RingCentral Account

This could be logging in. Also if they have received any calls in the last 90 days.
Chris Call 4 months ago in RingCentral Admin Portal 2 Under review

RingCentral caller ID should still show when calls forwarded to mobile number

RingCentral caller ID should still show when calls are forwarded to the mobile number.
Jessa Remo about 1 month ago in RingCentral Admin Portal 0 New

Access to everyone's voicemails by clicking on there extension without a password as Super admin!

As a super admin we should have access to all users passwords without having to change their password or pin! As owners of the business and phone account we shouldn't have to go through this to protect ourselves from suspicious activity from emplo...
Guest over 2 years ago in RingCentral Admin Portal 3 Under review

Archiver Disconnect Notification

We would like this new "Request Feature" because we have just recently experienced a bad situation where our Google Drive Archiver was disconnected and we don't know how this could have happened and we didn't get any notification from the UC admin...
Marie Apodaca about 1 year ago in RingCentral Admin Portal 1 Under review

Ability to block multiple phone numbers into Blocked

The number of Spam calls is growing every day.We need the ability to load multiple phone numbers from a file into the Block Spam feature
Ross Lavni 16 days ago in RingCentral Admin Portal 0 New