RingCentral Admin Portal

Would like to get or have the option to forward the call from an announcement-only extension to the IVR menu or other extensions?

Hello, From a User Template, we are not able to attribute site management on the Role (cf screenshot 'Template view'). From a User, we are able to do it successfully (cf screenshot 'User view'). Basically we need to have the screenshot 'User View'...

Should have a feature to disable DND status of user extension on the online account admin portal

When I was creating a custom rule for a user extension external numbers, It would be useful for us to add all the forwarding numbers and just toggle it to who the call will be forwarded to

For our company, we use text messages to send reminders to clients. I would like to be able to track outbound text messages for the day and what each of them say. We used to use a platform called Doctor Connect. With that system I could go to repo...

Increase Number of Allowed Recordings The current number of recordings stored by RingCentral per account is 100,000. This should not be the case for bigger companies. They should have the ability to opt for larger bandwitdth of recordings that Rin...

To get an option to force log-out a certain user on their RC mobile app

Currently, call monitorers will only receive notification that a user has been enabled/disabled for call monitoring if they are enabled for both "can monitor" and "can be monitored". This is counterintuitive as the people with "can monitor", but a...

Hope there's an option to schedule when a number will be added. For example, after choosing a number to add, there's an option on when it will be active to the user.

Feature Behavior: As a super admin we should have the ability to restrict user extension to make changes on their own settings