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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

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Allow paging to desk phones without interrupting phone call

We would like to be able to send a page to the desk phones where it only comes out of the speaker of the phone. Currently if a user is on a call, the page will interrupt the call. The recipient in the office hears silence and the external caller h...
IT Phone about 1 month ago in RingCentral Admin Portal 0 New

Customize "#" for IVR key press

Customer would like to use the "#" on the IVR to be connected to specific extension or user on the account
Ranier Gallego about 1 month ago in RingCentral Admin Portal 0 New

Setting in admin portal to mass provision desk phones

Can we have a feature in admin portal wherein we can mass provision desk phones?
Ranier Gallego about 1 month ago in RingCentral Admin Portal 0 New

Fax Status Notification: Main Company Number Should Show Company Name and Not the Username of the Main Extension

Currently, when the main company number is used as a fax outbound caller ID or fax number to users, the fax notification received shows that the From name is from the name of the main Super Admin extension. Since it's a company main number, The "F...
Jorge Mico about 1 month ago in RingCentral Admin Portal 0 New

Access to the numbers reserved on the number storage

We need to have access to see the list of numbers reserved on the number storage list.
Vanessa Cadon about 1 month ago in RingCentral Admin Portal 0 New

Enabling Group Callpick up inall RingCentral plan

It would be much better if we could enable Group Call pick-up in all RingCentral plan
Blesilda Millan about 1 month ago in RingCentral Admin Portal 0 New

Call Que Manager permissions

we currently do only have 3 permissions which can be assigned for Call Que Manager. - Full Access- Member management- Messages someone who would need to have both Member management & Message permissions we have to assign that person Full Acces...
Steven Basmacioglu 6 months ago in RingCentral Admin Portal 0 New

Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.

Currently, it appears that each phone (or user app) must be programmed individually with a directory of external numbers. This is an extraordinary amount of repetitive work, when the directory could/should be able to be pushed out centrally. Is th...
CMIT Admin 7 months ago in RingCentral Admin Portal 3 New

Allow me to type in the date instead of selecting a date

When selecting business hours, and holiday after hours, I have to go a select the date. This takes so much time, it would just be easier to be able to type in the date I want
Houston Hines about 1 month ago in RingCentral Admin Portal 0 New

Have all calls go directly to company phone and not need to be sent to extension unless user does so

i want all calls to go to reception desk for when customer calls
Alex Terzi about 1 month ago in RingCentral Admin Portal 0 New