RingCentral Admin Portal

We would like this new "Request Feature" because we have just recently experienced a bad situation where our Google Drive Archiver was disconnected and we don't know how this could have happened and we didn't get any notification from the UC admin...

This could be logging in. Also if they have received any calls in the last 90 days.

When accessing the portal from a mobile device browser and making changes, we cannot save because the chat icon is in the way.

Add to the audit trail report or create in Analytics the ability to see the history of when a hardphone/deskphone has gone offline and come back online.

Manager over IT service desk would like to monitor calls that come into a specific call queue and not the individual user extensions (the manager does not want to accidentally monitor a user's personal call).

the Maximum caller wait time in queue goes from 30 secs to 1 min. can 45secs be added?

have 2 company under 1 account, some users taking in calls for those 2 company's. it would be helpful if we do have a feature that would tell us if that caller is calling for company a or b.

It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help c...

Shortcut iPad that auto-dials a number to the RingCentral application

Create a tag, so that when I import contacts it is tagged per person who handles that caller/contact.