RingCentral Admin Portal

My job requires that all phone calls need to be recording. When I signed up from ring central that said this would be a feature. Please add cloud recording on my phone. This is all need to be on my people

Add the ability for clients that have multiple sites to use either a 'company directory' or 'site directory'. For 'site directory', this will limit callers to identify individuals at the site they have called into. Additionally, you could use an e...

Hello! How do I remove a user from Messaging that does not have an extension assigned to them?

The max character allowed on the name field in : "Phone Numbers --> All Numbers --> choose a number --> Name field" has been reduce to 15 character. This significantly decrease the info we can provide on the field. As shown in screen grab...

Add the ability to download ALL extension types in a single download file. This is useful to understand ALL of the assigned extensions and their purpose. Being that we are an Enterprise account, we use ranges of extensions for different purposes a...

It would be very helpful if we could filter the extensions to only show the ones that are selected. Currently you have to filter by other fields or go through each page to find which extension is currently set for the key. IVR Menus >> Key P...

option to turn on and off direct dial of extension numbers/ direct lines from external callers.

It would be great if we could create a new voice recording and have it go live at a different date and time.

Please allow me to register for TCR and then disable outbound sms. We want to be able to receive verification codes but don't want to have to keep up with all of these rules and make sure all employees are up to date. I need to be able to prevent ...

I work at customer service in an accounting firm, we use tasks to create new client tickets. Is there a way to download the tickets in excel format for record purpose?