RingCentral Admin Portal

Quoting the port number is confusing because you don’t assign a sequential number so it is hard to tell the difference between port requests. I am sure there is some logic but it is not obvious.

There is no space to add a “description of the port request”. This would be very helpful when we have multiple locations and types or ports happening simultaneously.

It seems everyday we get an email telling us the same thing for all of our ports even if nothing changed. I would recommend only sending an email when something changes or maybe one email with all the outstanding ports and make the subject line “s...

We would like to have a feature to assign * key to the operator extension

Currently, if you have automatic call recording enabled for a user, you have to access all of the call recordings for that user via the Call Log. However, if you only have on-demand call recording enabled for a user, they can access their recordin...

Would be beneficial to see a report of all the missed calls over the past month or so. This may already exist but struggling to find it.

Admin that is set as Call queue manager should have the option to generate a report on analytics and include other users not just the member of the call queue

For each cost center, allow a different credit card or invoice payment. Currently there is only 1 payment method and a backup method allowed. Customers with multiple businesses or separated billing cannot be accomplished automatically.

There are a lot of models that are not available for assisted provisioning, it will be very helpful if there's a way to have the presence and HUD reflect to manually provisioned phones.

Syncing RingCentral numbers to the associated accounts that are connected through Active Directory in order to fill out the telephone field in User properties. This will help in automating the lengthy process of manually entering these details for...