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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1076

Allow for extending the call log data retention to 6 months

Allow for extending the call log data retention to 6 months
Cory Barnes almost 2 years ago in RingCentral Admin Portal 0 Under review

Ability to remove pre-made Fax Templates from Ring Central Admin Portal.

I recently opened up a Support Case with Ring Central Office Support regarding the ability to remove Fax Templates in Ring Central Admin Portal. I was told to submit this idea from the Office Support Team because currently Fax Templates can not be...
Nicholas Wardian almost 2 years ago in RingCentral Admin Portal 0 Under review

Web portal call log should include 'Presence' activities

Idea / suggestion According to RC support, the web portal does not keep / display any information regarding the call flow / path when the 'presence' features are used to pass a call between extensions or pickup one extension from another. This lea...
Alastair Fraser-Mitchell almost 2 years ago in RingCentral Admin Portal 0 Under review

Live Call in show (radio TV etc)

What radio stations etc do when they have a call-in show is, "open the lines" be that 1, 4, 10, etc. A call screener picks up the call gets the person's name and question and adds it to the "green room" were the host can see the callers on hold. W...
Trevor Harrison almost 2 years ago in RingCentral Admin Portal 0 Under review

Provide instrutions for users to setup 2FA

I need step by step instructions to send out to the users on how to setup their 2FA after I activate Account Validation for the company.
Ken Doan almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow embedded training videos on portal to be viewed alongside webpage

Your videos for instruction and training at the bottom of the web portal open up in a smaller window that cannot be moved and the only option is to go full screen. There's no way to follow along to apply the information learned from the video to a...
David Chase almost 2 years ago in RingCentral Admin Portal 0 Under review

Auto provision phone number from Azure AD City attribute

Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...
iPower Support almost 2 years ago in RingCentral Admin Portal 0 Under review

Allowing more than 10 pickup as queue member

When we want to be able to pickup from more than 10 queues we should have the availability for this- it provides better service to our clients to ensure no calls are going missed and we do not have to choose which account is more of a priority
Cynthia Bernier almost 2 years ago in RingCentral Admin Portal 0 Under review

Mandatory Listening to Company Introduction

We would like to enhance our RingCentral account by adding a feature that does not allow incoming callers to bypass the Company Introduction. We have required statements in our Introduction and would like to ensure all callers hear the full introd...
Real Estate Legal Solutions PC almost 2 years ago in RingCentral Admin Portal 0 Under review

Avaya Portal Call Queue Management : Need filtering options

In call queue, call handling and members : The lists of users is displayed randomly and there is no filtering option or logic as to how the names are listed. Alphabetically by name would be beneficial.
Stephanie Rensburg almost 2 years ago in RingCentral Admin Portal 0 Under review