RingCentral Admin Portal

Having a column on Call Logs specifically for calls using up the International Calling Credits Bundle would be a big help. We have over 300 users. 70 of which have global office numbers. It's difficult to keep track of which US extensions are maki...

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.

need to download all recordings in our cloud storage for all users at once

When someone is dial to the site main number after business hours then the super admin or assigned extension user is receiving this call directly but the extension user is not able to identify the caller from which site number he is receiving this...

please add a call log feature where it adds caller's information like city, state and zipcode

It would be helpful if when updating Customer Answering Rules that the Rule you are in is identified somewhere on the screen. We have several rules for several locations and when interruptions occur you have to back out to find out which rule that...

Users block numbers. I want to review those number blocks and remove them if I deem them to be spurious Also, under Call logs I can block numbers.Again, I want to be able to report/ review and remove or remediate those blocks.

When a member of staff works across multiple teams and call queues, it is currently a manual task to manage call queue membership to switch between them. For example, they are manually added to a Call Queue for the Sales Team between Monday to Wed...

The customer would like to be able to see when a device is taken off their system to confirm when it's something authorized or not.

disable incoming caller ID even using IVR Menu