RingCentral Admin Portal

We have several locations with several hundred telephone numbers. To help with management of the numbers that aren't assigned to users I have been putting a brief description of their purpose in the Phone Number Name field. It would be awesome if ...

Having frequent issues when updating the credit card on file in the RC web portal on the billing address. It would be better if RC has an automated system that fix the issue with the billing address once the address was detected accurate. Even bet...

Here at Morton's Animal Medical Center there is call center whereby the incoming calls from clients get answered. In the ring app there is a limit to how many extensions that can be chosen when in simultaneous mode. Because of the size of the busi...

I have on several occasions uploaded a bulk upload that does not perform any action, does not complete, blocks any other upload that is attempted. Tier 3 has to kill the proces, and this can take DAYS. Very Frustrating.

Allow a site manager to trigger the afterhours rule, without granting admin permission or allowing access to the IVR. This would be especially helpful for early/emergency closure of a site due to weather.

If a user is using the mobile app while sitting at their desk and a page comes through their desk phone, it would be helpful to have the ability to suppress the announcement to the desk phone. It may be inappropriate for the caller on the other en...

Hello, I would like to suggest adding more key presses. The system max is 10 users, this change would be useful for companies who setup sites for their locations.

Currently, SMS and fax email notifications for non-assigned/non-direct telephone numbers are emailed to the email address that is set in the RingCentral operator extension. The only way to redirect those email notifications is to change the email ...

Very important to determine hold times..

Currently using the touch tone keypad when in a call sends a pulse tone for each button pressed. Some menu navigation systems need a longer tone to recognize the button pressed. Would like to see a setting within the Ring app to be able to set the...